You need more people like Clare out front with customers, she knows her stuff and easy to work with. Great addition to the service counter.
3/24/2023
Tim W. VERIFIED CUSTOMER
Jacob was professional and provided great service
3/24/2023
Sarah W. VERIFIED CUSTOMER
Clare was wonderful! She has assisted me before and she was just as helpful today as she has been before. My experience here is always great and I will continue to come here!
3/24/2023
Michael F. VERIFIED CUSTOMER
People are incredibly nice and attentive
3/24/2023
Hubert E. VERIFIED CUSTOMER
Great service and professional staff. I live closer to Irvine Ford but will continue to come to Santa Margarita Ford because of my positive experiences. Thank you!
3/24/2023
James W. VERIFIED CUSTOMER
Thank you so much for the outstanding service.
Everything was perfect!
3/24/2023
Kelly J. VERIFIED CUSTOMER
Fredy is amazing, he went above and beyond to help me out. Very happy with the service I’ve had at Rancho Santa Margarita Ford. I am still loving my car. Thank you for being so kind.
3/24/2023
Stephen M. VERIFIED CUSTOMER
Miguel is amazing! Extremely knowledgeable, professional, friendly and a great ambassador for SM Ford.
3/24/2023
Brad S. VERIFIED CUSTOMER
Freddy has great Customer Service skills!
3/24/2023
John S. VERIFIED CUSTOMER
Another great experience with Fredy and the service team!
3/23/2023
Nick Y. VERIFIED CUSTOMER
After taking my truck to a different local Ford dealership and being told my recall issue didn’t qualify for recall, I had to deal with my door not closing for years. I had drained my battery on many occasions due to the door not closing properly. Santa margarita Ford fulfilled the recall and now my door closes correctly. I Greatly appreciate it.
3/23/2023
Joann H. VERIFIED CUSTOMER
I went to pick up my car after a regular service appointment. This includes tire rotation and pressure check. When I got in to go home my left rear tire sensor showed it was low. I had to wait another 30 minutes to get it fixed.
3/23/2023
John L. VERIFIED CUSTOMER
You're welcome
3/22/2023
Beatrice K. VERIFIED CUSTOMER
I like working with Jonathan Dipane. Can you please assign him to me. You assigned me to Fredy again.
3/22/2023
Ricardo S. VERIFIED CUSTOMER
Miguel and Andy were fantastic throughout the process. Very communicative and really leaned in.
3/22/2023
Mel L. VERIFIED CUSTOMER
Claire is awesome! Always so helpful!
So thankful she is on your team!!
Thank you!
3/22/2023
Denis C. VERIFIED CUSTOMER
Miguel is awesome
Thank you.
3/22/2023
Jacob P. VERIFIED CUSTOMER
Jonathan was very friendly and helpful.
3/22/2023
Sarah T. VERIFIED CUSTOMER
Jonathan was great! Thank you!
3/22/2023
Lalaynia N. VERIFIED CUSTOMER
The service was handled on time and was very helpful. Thank you