I’m very satisfied with the service provided by Salvador Preciado.
3/17/2023
Shushuo H. VERIFIED CUSTOMER
Good job and great service and staffs. Thank you Miguel.
3/17/2023
Scott K. VERIFIED CUSTOMER
Very good service, accommodating our needs , will be back , thank you
3/16/2023
Paul R. VERIFIED CUSTOMER
You are welcome. Thank you for all your help.
3/16/2023
Michael H. VERIFIED CUSTOMER
Great service and communication. Miguel is the best.
3/16/2023
Ben C. VERIFIED CUSTOMER
Jacob Wu did exquisite work. Efficient and courteous. Thank you Jacob for this pleasant experience.
3/16/2023
Wade G. VERIFIED CUSTOMER
Johnathan’s service was great. Thank you
3/15/2023
Gerard M. VERIFIED CUSTOMER
Jacob was my advisor. I would suggest Jacob be more proactive in his communications. There were several times when I had to call for updates after being told I would hear back and had not. Also, the nature of the issue with my car wasn’t really explained until I asked. I didn’t always get the impression Jacob understood why it is a big deal to turn over a brand new car for more than a week of fundamental work. In fairness, by the end, Jacob was much more engaged.
3/15/2023
Andy S. VERIFIED CUSTOMER
Miguel, was very thorough on his explanation of the work that needed to be done. This gave me confidence that what was being worked on was needed.
3/15/2023
Bruce K. VERIFIED CUSTOMER
Freddy did a great job!!
3/15/2023
Abilities Unlimited. VERIFIED CUSTOMER
Awesome team and appreciate the quick and amazing service.
3/15/2023
Dominique B. VERIFIED CUSTOMER
Fast, friendly and efficient service at the front desk. Thank you Miguel!
3/15/2023
Shawn I. VERIFIED CUSTOMER
Miguel was very professional and helpful, got the job done and communicated well.
3/15/2023
Lennen J. VERIFIED CUSTOMER
Brought in for Air Bag recall. Air Bag indicator light still on. Please advise.
3/15/2023
Tara H. VERIFIED CUSTOMER
Jonathan was a pleasure to work with, I love how easy the team always makes my services :)
3/15/2023
Semir A. VERIFIED CUSTOMER
Thanks
3/14/2023
Jesus A. VERIFIED CUSTOMER
Only complaint would be that we wish we knew that our car had to stay over for this service. It should have been known ahead time do we could have chosen to have it serviced at a later date, convenient to our work schedules.
3/14/2023
Archie L. VERIFIED CUSTOMER
Since our 2018 purchase and previous purchase we have used RSM Ford for ALL service needs. Each service appointment included complimentary car WASH. I was flabbergasted today, March 13th, when my Explorer was NOT WASHED at the completion of service. Especially because I mentioned having the vehicle washed when confirming our service needs with Fredy Campos.
When I pointed out my vehicle was not washed, an agent did a quick rinse but not a full wash as previously done at RSM Ford. Very disappointed.
3/14/2023
Lieu A. VERIFIED CUSTOMER
Sol was very helpful and the experience was great.