He is always so nice. He always makes sure I know what is going on.
3/8/2023
Alireza E. VERIFIED CUSTOMER
Jonathan was courteous and professional. However I expected a complementary car wash with the services performed. This was my first service at Santa Margarita Ford and the other dealerships that I have been to always wash my car after a service.
3/8/2023
Joe H. VERIFIED CUSTOMER
Miguel was a professional and very cool...serviced my truck really quick...
3/8/2023
Janet B. VERIFIED CUSTOMER
Thank you for hiring Sal - he is such a kind, polite man.
3/8/2023
Jeff K. VERIFIED CUSTOMER
Clare is the best at what she does and always makes me feel like I’m the most important customer of the day and always updates me as to when my truck will be finished. Thank you Clare!
3/8/2023
Frank R. VERIFIED CUSTOMER
Sal was very thorough and helpful and was able to explain everything to me. He had good communication throughout the process.
3/8/2023
Damien B. VERIFIED CUSTOMER
Miguel is great. Helpful; responsive, and knows what’s he’s talking about!
3/8/2023
Brian M. VERIFIED CUSTOMER
Excellent service.
3/8/2023
Andrew M. VERIFIED CUSTOMER
First I want to say I feel bad it took me this long to leave this review. I have been busy working. Jonathan was incredible, he was always calling giving me updates. It’s difficult to trust people with your car, upon getting it back it was in the same shape I left it in. With that being said I hope I don’t have to go back but I do there is nowhere else I’d rather take my car. Ask for my boy Jonathan!
3/7/2023
Chase D. VERIFIED CUSTOMER
Miguel was super helpful, as always!
3/7/2023
Jill V. VERIFIED CUSTOMER
Clare was friendly, knowledgeable, and extremely courteous.
She made my experience perfect and I 100% would return for future maintenance on my car.
3/7/2023
Adrian R. VERIFIED CUSTOMER
Don’t need to keep asking me this! If I keep coming back you’re doing good.
Only ask me when or if I don’t come back.
Your maintenance staff are great but these questionnaires are paint.
Ford should trust that they have great customer service aquestionnaires are painting RSM
3/7/2023
Jim M. VERIFIED CUSTOMER
Excellent service, communication.
Just a great experience.
Friendly!
3/7/2023
Leo G. VERIFIED CUSTOMER
Thank you Miguel
3/7/2023
Christopher M. VERIFIED CUSTOMER
Mr Campos was fine. Friendly etc etc. But the dealerships inability to help me save some money without any extra effort on your part left a bad taste in my mouth.
3/6/2023
Kathy W. VERIFIED CUSTOMER
Your text message provides false information. It stated 1 question; not 2.
3/6/2023
Ann K. VERIFIED CUSTOMER
Claire is always friendly, professional and makes my understanding of my auto very clear!
3/5/2023
Jacqueline J. VERIFIED CUSTOMER
We always have a wonderful experience when dealing with Sal! He is a perfect gentleman and always looks professional.
3/5/2023
Randy M. VERIFIED CUSTOMER
Freddie kept me updated on the progress of repairs for my car,
excellent customer service
3/4/2023
Kiran M. VERIFIED CUSTOMER
Miguel is wonderful! He takes great care of my car and puts up with my nonsense too.