Clare did an excellent job. She clearly communicated with me regarding my service.
3/1/2023
Nolan W. VERIFIED CUSTOMER
He was able to get me out of there fairly quickly since I had to wait there and the gal who scheduled me, forgot to put in that I’d be waiting. Regardless wasnt a big deal, Jonathan updated that I was waiting and I was out of there inside an hour. Always satisfied with my visits and interactions when at Ford
3/1/2023
David W. VERIFIED CUSTOMER
Great job. Thanks!
3/1/2023
Ronald C. VERIFIED CUSTOMER
I liked the service of picking up the car and bringing it back.
3/1/2023
Marianne F. VERIFIED CUSTOMER
Jonathan understands fantastic customer service!! We are so glad we are with Santa Margarita Ford and great employees like him!!
Marianne and Quentin Frederick
3/1/2023
Corey C. VERIFIED CUSTOMER
Sal fixed my recall in less than an hour. Top notch service. He also got me rides both ways to the dealership, within minutes.
3/1/2023
Arthur B. VERIFIED CUSTOMER
Miguel was super nice and helpful.
3/1/2023
Jordan L. VERIFIED CUSTOMER
it’s always a good experience
3/1/2023
Diane R. VERIFIED CUSTOMER
Fredy treats me with respect and professionalism. He goes over every detail carefully and gets whatever repairs completed as quickly as possible. Bottom line up front- He loves his work and he conveys that positive attitude in his communications with me!
3/1/2023
Laura M. VERIFIED CUSTOMER
Salvador made needing my car serviced easy & stress free. Really he is just so very kind & helpful & professional.
Grateful,
Laura M
2/28/2023
Terry S. VERIFIED CUSTOMER
guys did great as always
2/28/2023
Angela K. VERIFIED CUSTOMER
It was a good experience
2/28/2023
Charlene N. VERIFIED CUSTOMER
Great as usual
2/28/2023
Jerry A. VERIFIED CUSTOMER
Clare was great! Thank you!
2/28/2023
Tiara C. VERIFIED CUSTOMER
I did NOT do any service recently. What the F Is this? Do you not even know when a car has been in? You guys ordered parts to work on my vehicle, but I’ve never been called yet to have my vehicle brought him to fix it. Are you kidding me?
2/26/2023
Adabel A. VERIFIED CUSTOMER
Salvador Preciado provided outstanding customer service.His loyal customer service was outstanding! He listens, Recommends only the best, and delivers with intent. Absolutely the best!
2/26/2023
Paul K. VERIFIED CUSTOMER
Good job!
2/26/2023
Susan W. VERIFIED CUSTOMER
I wished I would have taken your shuttle to my house. Unfortunately I sat there from 9-3. It was a very long day. Jason Wu was accommodating and very pleasant.
2/26/2023
Scott M. VERIFIED CUSTOMER
Service was great, but there still is crease in the new leather seat that was replaced. Will wait to see if it smooths out with use.