Great customer service, so quick and thorough! The service people were all kind polite and professional. It’s like shopping at Nordstroms or A high end dealership. This Ford dealership has really improved over the last year!
Thank you!
Corinne Gronnel
2/25/2023
Patricia R. VERIFIED CUSTOMER
Sal answered all my questions and went above and beyond to ensure I had all the information I needed before deciding to proceed with the recommended repairs. I really appreciated his professionalism and knowledge about my truck. I would definitely return to Santa Margarita Ford for future service because of Sal.
2/25/2023
William E. VERIFIED CUSTOMER
Clare was AWESOME! Best service I have ever had
2/25/2023
Ernest C. VERIFIED CUSTOMER
All went well
2/25/2023
Guy D. VERIFIED CUSTOMER
Freddy is very friendly,,knowledgeable and professional. Could not have asked for a better service rep
2/25/2023
George J. VERIFIED CUSTOMER
So far everything is working fine. Miguel was excellent!
2/24/2023
Keith R. VERIFIED CUSTOMER
Miguel is the best. Will not work with anyone other than Miguel
2/24/2023
Sean F. VERIFIED CUSTOMER
Sal provided a superior customer service experience. Professional, considerate, excellent communication. Technician that performed the work also did an excellent job. Kudos and thank you.
2/24/2023
Brandon W. VERIFIED CUSTOMER
Team is excellent at listening to my needs and follows through with special requests ~ Give these guys a raise with no cars to sell this is the Money Maker!!
2/24/2023
Douglas D. VERIFIED CUSTOMER
J. Wu is top shelf.
2/24/2023
Damian M. VERIFIED CUSTOMER
Clare was great! She knew her stuff and was easy to talk to about was needed. Great service department employee!
2/24/2023
Karen C. VERIFIED CUSTOMER
Miguel was great as always! Thank you for another great experience.
2/24/2023
Christine P. VERIFIED CUSTOMER
Clare always provides exceptional customer service.
She communicates well and keeps me updated on my car.
She is always friendly, and professional.
2/24/2023
Dennis C. VERIFIED CUSTOMER
Miguel is the best service guy I’ve ever done business with. I’m 67 y/o male. I’ve owned lots and lots of vehicles.
2/24/2023
Derek C. VERIFIED CUSTOMER
great service and communications
2/24/2023
Kevin B. VERIFIED CUSTOMER
Thanks, looking forward to the survey. Jacob was great.
2/24/2023
Jim M. VERIFIED CUSTOMER
Miguel is great at communication and keeping me updated on my service journey.
Helped me get a ride home!
We set up a tire order and future service day.
Very good experience.
Cheers to the Miguel & the Service team!
2/24/2023
Kathy W. VERIFIED CUSTOMER
He is friendly and communicates well. He is a pleasure to work with.
2/23/2023
Eric P. VERIFIED CUSTOMER
I came in for an oil change, and when I noticed on my invoice that I was charged for a wiper fluid additive, I felt as if I was nickled and dimed. I won't be coming back for anything. Unfortunate since I love supporting local businesses... but I won't partake in this BS. I'll find another dealership that doesn't treat their customers this way.