Jacob was very professional and prompt. Would recommend service at rsm Ford because of Jacob’s great service
2/14/2023
David S. VERIFIED CUSTOMER
Thank You !
2/14/2023
Kyle P. VERIFIED CUSTOMER
Tuttle click ford in San Juan is a joke and I was about to give up on ford. Then I found Clare and rsm. Thank you for getting the job done and saying the van should not of been delivered by turtle click new. Amazing to see a great dealer in action. Crazy to me how different two dealers are but you e got my business for life
2/12/2023
Megan A. VERIFIED CUSTOMER
Miguel was great and communicated every detail about our service.
2/12/2023
Kristi R. VERIFIED CUSTOMER
Sal is a rockstar. Thank you!
2/12/2023
Sean S. VERIFIED CUSTOMER
I was charged for an unnecessary service when I believed it to be a service covered by warranty. I should have never been contacted for service and did not realize the dealership was just looking to find a way to charge a fee. The car was also left overnight with no attempt to charge the vehicle or wash it. I understand it is not required, but it would have at least made up for the unnecessary service fee. I’m not sure if this is the standard at most dealerships now, but it seems the customer experience is less of a priority.
2/12/2023
Yvonne S. VERIFIED CUSTOMER
Clare is very friendly. I feel comfortable talking with her about my car needs.
2/11/2023
Mary N. VERIFIED CUSTOMER
Clare and the service team did a great job replacing the driver’s seat in my car. Kept me updated as the work progressed. They are a great place to get your Ford serviced!
2/11/2023
Jon H. VERIFIED CUSTOMER
I just got the truck back and have only driven a mile or two, so far so good.
2/11/2023
Gregg H. VERIFIED CUSTOMER
Always great service.
2/11/2023
Paul A. VERIFIED CUSTOMER
Sal kept me informed and was on top off my vehicles service needed.
Thank You for a great experience and exceptional customer service !
2/11/2023
Rosa T. VERIFIED CUSTOMER
Clare is always great, resourceful and helpful
2/11/2023
Gary M. VERIFIED CUSTOMER
Miguel was excellent. He was able to complete all required services (and then some) within my tight tome frame. As always, he communicated well and made the entire process smooth. Thank you.
2/11/2023
Susanna H. VERIFIED CUSTOMER
Fredy is always very polite, professional and friendly
2/11/2023
Wonwoo K. VERIFIED CUSTOMER
Very helpful. I received one of the best services from Ms. Sabatello.
2/11/2023
David B. VERIFIED CUSTOMER
Freddys amazing his custom room service is what you like to hear, honest and straightforward!!!
2/11/2023
Matthew D. VERIFIED CUSTOMER
Clare was great and very professional
2/10/2023
Ian G. VERIFIED CUSTOMER
Miguel is always helpful and polite - he is the reason we come back
2/10/2023
Grant H. VERIFIED CUSTOMER
Sal was awesome throughout the entire car repair process. He was so communicative and professional in every interaction we had.
5 Stars!
2/10/2023
James W. VERIFIED CUSTOMER
We enjoyed our recent service
Santa Margarita Ford is the Best????