Johnathan, is awesome. The staff is great. Tony Merten as well made every minute enjoyable. The problem is logistics and not something I believe can be improved at the branch level. Supply chain has resulted in an impossible situation where my car alarm goes off randomly and I’m told there is nothing that can be done until the part comes in. Customer service is through the roof but dealing with a car alarm going off at random on a brand new vehicle I waited years for is less than desirable.
2/2/2023
Rick L. VERIFIED CUSTOMER
Miguel was great
2/2/2023
Marta H. VERIFIED CUSTOMER
Okay
2/2/2023
Scott B. VERIFIED CUSTOMER
Clare and the staff are awesome!!
Thank you!!
2/2/2023
Tony G. VERIFIED CUSTOMER
Fredy was on point, friendly and helpful, took care of a couple of minor items for me also, good people person, got me back on the road on time, thanks Fredy
2/2/2023
Bill H. VERIFIED CUSTOMER
Clare was very helpful
2/2/2023
Karen E. VERIFIED CUSTOMER
Fredy was great!
2/1/2023
Mark P. VERIFIED CUSTOMER
Over $3800 for an oil leak . 1400 for a sliding window and $762 for a p102b.. probably will never buy ford again. The chicken **** stuff that has broke before sunroof, rear camera, wiring harness in rear door, recirc door in the hvac are ridiculously expensive to fix. It’s all labor. Cheap **** poorly engineered product.
2/1/2023
Donald L. VERIFIED CUSTOMER
Great service!
2/1/2023
Phillip K. VERIFIED CUSTOMER
Jacob was fantastic- I had to bring the car back twice to get fixed and Jacob helped me out big time. He Made what could have been a very frustrating experience very east and as pleasant as it could be.
2/1/2023
Mary C. VERIFIED CUSTOMER
Just need to finish the job when the Moduals arrive. Thanks
2/1/2023
Mike M. VERIFIED CUSTOMER
You picked up my truck at my house. Did everything you promised. Complete paperwork and follow up. And delivered my truck back to my house. Out-standing.
2/1/2023
Anthony C. VERIFIED CUSTOMER
Mahalo
2/1/2023
Terrance B. VERIFIED CUSTOMER
Awesome help thanks
2/1/2023
Marc R. VERIFIED CUSTOMER
Got me in and out quick!
2/1/2023
David W. VERIFIED CUSTOMER
Excellent service. Great communication
2/1/2023
William P. VERIFIED CUSTOMER
Just want to say what a pleasure it was to have Clare as my service advisor. She went above and beyond in getting my warranty company to pay for something they should have. Saved me thousands. Will definitely be coming back for any service needs. Thanks again.