Fredy is very helpful, the service is excellent. I am very happy. Thanks
2/1/2023
Taylor R. VERIFIED CUSTOMER
Jacob and communicative and got my car back on time (even a little early). Thank you! The service to pick my car up and drop it back off is so convenient and will keep me coming back to Ford for service.
2/1/2023
Linda D. VERIFIED CUSTOMER
Love Santa Margarita Ford, great service and sales. Have had two Focus and have loved this model.
1/31/2023
Marco Q. VERIFIED CUSTOMER
Good job
1/31/2023
Barbara P. VERIFIED CUSTOMER
????
1/29/2023
Gary C. VERIFIED CUSTOMER
Jacob is very attentive and goes the extra mile.
1/29/2023
Cristian R. VERIFIED CUSTOMER
Windshield washer fluid was added to my bill when I didn’t ask for it and was not advised of the charge beforehand. It is only $5.99 but still unscrupulous. I realize your service advisors and mechanics are paid based on how much they can rack up the bill, but please find a better way of compensating your employees that does not involve taking advantage of your customers.
1/29/2023
Jerry M. VERIFIED CUSTOMER
Everything was quick and as promised
1/29/2023
Chester R. VERIFIED CUSTOMER
Thanks so much Jacob
1/28/2023
Thomas A. VERIFIED CUSTOMER
Good communications throughout the repair
1/28/2023
Russell J. VERIFIED CUSTOMER
The radio presets still do not work correctly. The driver seat lubrication does seem to have made the seat positioning smoother
1/28/2023
Esther S. VERIFIED CUSTOMER
Sal and the entire service crew are always so friendly, knowledgeable and professional. Thank you
1/28/2023
Danette A. VERIFIED CUSTOMER
Always a pleasant and professional experience.
1/28/2023
Danielle C. VERIFIED CUSTOMER
Jonathan is personable and attentive. Takes time to explain service details up front and report what was done on completion. Good guy.
1/28/2023
Steven M. VERIFIED CUSTOMER
My service Technician Salvador is the best. I’m very happy with him.
1/28/2023
George D. VERIFIED CUSTOMER
I will gladly complete the survey upon receipt. Miguel made the entire experience the best I’ve ever experienced. He is a delight to work with and
Is on top of it. From start to finish. Excellent representative of the company.
1/28/2023
Jason G. VERIFIED CUSTOMER
All good. I like your dealership and people.
1/28/2023
Ana M. VERIFIED CUSTOMER
Jacob is a very caring and respectful person .He was very thorough and made sure I was well taken care of.
Ana M