Freddy was great. He kept me informed and the car was ready when he estimated. He is friendly and helpful
1/8/2023
Stephen M. VERIFIED CUSTOMER
Clair is wonderful!.. she is great at her job !. Communicates with you if there is any problems that come up. She is Awesome !
1/7/2023
Alison F. VERIFIED CUSTOMER
Jonathan was extremely helpful and very professional when handling the service on my vehicle. He went out of his way to also get parts for my vehicle that were on the recall list. He insured me I would get my car back by the end of the day. RSM Ford is the best Ford dealership in southern CA by far. They are efficient and thorough. Their customer service is exemplary.
1/7/2023
Lisa P. VERIFIED CUSTOMER
The car is recall and stops in the middle of free way and transmission has been changed out three times. I could have lost my life. Ford doesn’t even make this model anymore or sell it. Because of many deaths and lawsuits.why not just exchange car for something of equal or lesser value and save a life
1/7/2023
Laurie T. VERIFIED CUSTOMER
Thank you Fredy. Working with you is so nice and so easy
1/7/2023
Jody B. VERIFIED CUSTOMER
Appreciate Johnathan!
1/7/2023
Timothy B. VERIFIED CUSTOMER
Sal kept in constant communication with me during the 3 weeks I did not have a car. He remains professional but personable and I trust him fully when dealing with my car.
1/7/2023
Cassie W. VERIFIED CUSTOMER
Freddy is incredibly helpful and is excellent in customer service. He made sure I understood everything going on with my car and also helped with a few questions I had. Thank you!
1/7/2023
Melissa K. VERIFIED CUSTOMER
Great service. Thank you!
1/7/2023
Blake M. VERIFIED CUSTOMER
Miguel and his team did an amazing job helping me.
1/7/2023
Derek P. VERIFIED CUSTOMER
Miguel should be running the Service department
1/7/2023
Brad G. VERIFIED CUSTOMER
My maintenance experience was very professional and quicker than I expected.
1/6/2023
John L. VERIFIED CUSTOMER
Timely & professional
1/6/2023
Mike G. VERIFIED CUSTOMER
I need a replacement wind shield wiper motor for up coming trip. You have requested the part but I need it to be expedited because trip is to snow country. Thanks
1/6/2023
Ronald M. VERIFIED CUSTOMER
He did a great job!!
1/6/2023
John G. VERIFIED CUSTOMER
Thanks for making it easy
1/6/2023
Jason P. VERIFIED CUSTOMER
It’s always a pleasure working with Miguel when I need to have my vehicles serviced.
1/6/2023
Bobbi W. VERIFIED CUSTOMER
Sal did a great job of communicating what needed to be done with my car and he was able to work with technicians to get the work domes quickly.
1/6/2023
Dmitri C. VERIFIED CUSTOMER
Thank you and Claire for a splendid service as usual!