My vehicle info suggests 30psi in the tires, my invoice says the tires are inflated to 30psi, but in fact they are inflated to 35psi. This has happened many times before (maybe even every time), why can’t it be done correctly? I am sure if I went back it would be rectified but my time is valuable and let’s be honest, getting service at the dealer takes a lot of time.
Otherwise, I am very happy with the service department at RSM Ford, especially Fredy Campos, he communicates well.
1/3/2023
Jenel E. VERIFIED CUSTOMER
Thank you for the friendly and timely service.
1/3/2023
Brad W. VERIFIED CUSTOMER
Clare is extremely professional and is exceptional with handling the concerns of clients like myself under duress with the concern of my F150. She handles emergency’s with poise and takes great consideration for your clients feelings and emotions. I appreciate the fast response and quick turn around with My F150. Clare Understands the importance to create relationships through quality follow up and authentic customer relations. Thank you to the entire team at RSM Ford!
Sincerely,
Brad W
1/3/2023
Pam K. VERIFIED CUSTOMER
Clare was helpful and informative as always. Great service.
1/3/2023
Will L. VERIFIED CUSTOMER
Excellent service and quality parts
1/3/2023
Marc B. VERIFIED CUSTOMER
I left the vehicle at 1030. Picked it up at 4. Checked to see if the problem was resolved bu it wasn't.
I left the vehicle for additional work.
Returned to pickup vehicle and problem remained unresolved.
I need to return with the vehicle on another day.
1/1/2023
Dakota K. VERIFIED CUSTOMER
Fresh was very helpful and kind. He provided exceptional service.
1/1/2023
Gary L. VERIFIED CUSTOMER
Jonathan did A good job. It kept me informed of the progress of my. Your guys always do a great job.
1/1/2023
Jonathan D. VERIFIED CUSTOMER
He’s aight
12/31/2022
Mehdi T. VERIFIED CUSTOMER
He is a really nice man and helpful.he responded to me really fast and the way and time that I expected .
Thanks Fredy and happy new year.
12/31/2022
Todd A. VERIFIED CUSTOMER
Thank you RSM Ford team. Quick, responsive and friendly service. I purchased my car at this dealership and continue to get serviced by with Sal and team at RSM ford!
12/31/2022
Neal W. VERIFIED CUSTOMER
Miguel and Clare are outstanding service representatives!
12/30/2022
Pam K. VERIFIED CUSTOMER
Clare was very knowledgeable and professional. It was our first time at the dealership and we would highly recommend.
12/30/2022
Mary S. VERIFIED CUSTOMER
We adore Sal! He takes such good care of us and we trust him so much.
12/30/2022
Ferdinand P. VERIFIED CUSTOMER
Mr. Fredy campos is very help and professional. This are the kind of people that makes customers happy and satisfied