Great service. Completed service within time line quoted.
9/25/2022
Anthony R. VERIFIED CUSTOMER
My car was left there for an entire week.My wife and I called to check on our sons vehicle and not only could we not get in touch with Kaila,we left numerous messages and never received a call back.We were out of state and I literally had to come into town and physically
Go see her.The car was done when I arrived so I am sure it sat there for an entire day while we had to pay an Uber for a week.I’ve always had great service here but this experience was ridiculous.
9/24/2022
Grant T. VERIFIED CUSTOMER
A defective battery brought me in at 2 pm on a Saturday. Carlos did a great job with the techs to diagnose the problem and get my battery replaced. Awesome, thank you
9/24/2022
Chauncey F. VERIFIED CUSTOMER
Rolando was very helpful and friendly. The drop off , paperwork, updates and repair all went as smooth as they could have.
9/24/2022
Cristina C. VERIFIED CUSTOMER
Carlos is amazing and always takes good care of me whenever I bring my car up to get serviced!
9/24/2022
Eugene D. VERIFIED CUSTOMER
Carlos was great and my car was fixed faster than expected
9/24/2022
Gideon R. VERIFIED CUSTOMER
Excellent service!
9/23/2022
Yareliz K. VERIFIED CUSTOMER
Very poor communication about car's status in the few days my car was at the dealership.
9/23/2022
Cynthia H. VERIFIED CUSTOMER
You added a misc.fee to an already high Diagnostic fee....why? And I was not told of this fee until I saw it on the bill. This is unacceptable and unfair to the customer.
9/22/2022
Ainsley H. VERIFIED CUSTOMER
I was completely satisfied my issue was finally resolved after months.
9/22/2022
Lou S. VERIFIED CUSTOMER
I had a issue with tech putting on wrong tire, but Rolando fix the problem immediately. This had to do Roland but the tech issue. Thank Rolando for handling the situation
9/22/2022
Daniel E. VERIFIED CUSTOMER
Just wanted an oil change…tried to oversell. Oil change does not take 3 hours. Was quoted two different prices and confused on total price
9/22/2022
Nehemiah D. VERIFIED CUSTOMER
She was excellent!!!
9/22/2022
Heather E. VERIFIED CUSTOMER
The new process of text message of things needed for the car was an amazing extra touch.
9/22/2022
Nobel H. VERIFIED CUSTOMER
Very polite and respectful.
9/22/2022
Charles P. VERIFIED CUSTOMER
She helped us coordinate the service with other issues we were having to deal with. Many thanks!
9/22/2022
Lu-Keacia N. VERIFIED CUSTOMER
I appreciate Brandon VW notifying me of the open recall and for fixing the issue free of charge.
9/22/2022
Aram G. VERIFIED CUSTOMER
Mr Thakkar was professional and he quickly resolved my situation when it came to his attention. He kept me informed by phone calls every step of the way. There are several VW dealships in the area. I keep coming back to Brandon VW because of people that CARE lik Mr Thakkar.
9/22/2022
Abilio V. VERIFIED CUSTOMER
Excellent service and attention to detail. Thanks!