Kaila was great! Very personable individual. Keep up the good work
9/2/2022
John M. VERIFIED CUSTOMER
Carlos is great !
9/2/2022
Karen C. VERIFIED CUSTOMER
Carlos was exceptional!
9/2/2022
Nancy N. VERIFIED CUSTOMER
Highly recommend your service
9/2/2022
Emillo B. VERIFIED CUSTOMER
Carlos,
Excellent Job and I look forward to working with you more so.
Please let me know when to bring it back for the radio issue.
9/1/2022
Dj T. VERIFIED CUSTOMER
Thank you
9/1/2022
Ward B. VERIFIED CUSTOMER
Kaila was awesome and super helpful with everything needed. I think she deserves a promotion!
9/1/2022
Virginia R. VERIFIED CUSTOMER
????
9/1/2022
Katrice B. VERIFIED CUSTOMER
Rolando M. Gave excellent service in the service department . But as a dealership overall it is horrible the customer service that comes from the higher ups in the company is very ****. The majority of them need to take a customer service class. Glen McGuire as a GM you need to be fired because when there is a customer is you want even take time out to talk to a customer that has a problem. You say that you are so busy that you don’t have time. Wow horrible!!!
9/1/2022
Oliver J. VERIFIED CUSTOMER
????
8/31/2022
Dexter B. VERIFIED CUSTOMER
Carlos is a true professional in every aspect.. He ensured my concerns were addressed and communicated with me throughout the day while vehicle was being service..
Completely satisfied with with my most recent experience..
BTW Drew also was extremely helpful and deserve to be recognized as well. Stellar customer service by both !!!!
8/31/2022
Gary M. VERIFIED CUSTOMER
My last experience with your service department was, in my opinion, a disaster. Your dealership kept my car overnight without notification, my calls to speak to management were ignored and disregarded. I swore I would never bring my car to you again.
I’m glad I did, however. Rolando was Exceptional. Car was ready when expected, washed and reasonably priced.
I will return.
8/31/2022
Tracy M. VERIFIED CUSTOMER
Thank you Rolando for helping me!!
8/31/2022
Keila M. VERIFIED CUSTOMER
Right away before my car was looked over I had a price quote provided. It was almost $1000. I came in for an oil change. Plus after the evaluation video was sent it was other costly things that needed to be done that were not thoroughly explained. Especially after I declined there was no further info provided when asked. I had to go to a tire shop for a second opinion for the tire issue. II will most likely not return even though this location is the most convenient for me. I don’t like the way service is handled. Plus all the additional needed issues are not as costly anywhere else. The tire quoted was half elsewhere even installed. Your prices are over inflated. I’m sure you may get some that fall for that process but anyone with common sense can see right through how your service department operates.
8/31/2022
Kristin W. VERIFIED CUSTOMER
Service technician was great. Advisor needs to be trained how to speak to customers.
8/31/2022
Garielle R. VERIFIED CUSTOMER
Kaila was veryyyy helpful she help me with my son open the door for us came to check on me see if I needed anything she was such a great person
8/31/2022
Tammy F. VERIFIED CUSTOMER
My battery was replaced and I picked the car up late Monday. Tuesday morning my gas cap light went on and today (Wednesday) my engine light is on again. I’ve left messages with no return call.
8/31/2022
Nick S. VERIFIED CUSTOMER
If a service for a vehicle is pushed back a day a rental car should be offered.