Dead battery replaced lickety split. Thanks for getting me back on the road in a timely manner. Much appreciated.
8/21/2022
Brooke P. VERIFIED CUSTOMER
He was excellent!
8/20/2022
Darryl B. VERIFIED CUSTOMER
She is very kind and professional.
8/20/2022
Katrina L. VERIFIED CUSTOMER
Carlos' customer service was awesome. He even taught my daughter an easy way to change her wiper blades. He was very helpful.
8/20/2022
Kasey M. VERIFIED CUSTOMER
Carlos is simply the best! Every time I go to him I know me & my Volkswagen will be taken care of!
Thanks Carlos!!
8/20/2022
Randall G. VERIFIED CUSTOMER
Great job. Kept me informed and finished job when he told me it would be done.
8/20/2022
Keith M. VERIFIED CUSTOMER
Kaila is great. She is very friendly and knowledgeable. I will use her every time my Volkswagen needs service.
8/20/2022
Laurie C. VERIFIED CUSTOMER
Jaycob was very professional and helpful with our check in and did an excellent job with keeping me updated on the progress of my services. The only disappointment was the amount that was paid. I felt like the service coupons are not helpful in seeing a difference in the total. The price I paid for todays services (which were more inspections than actual services) could have been spent towards one of the recommended services that contributed to my EPC light being triggered. Don’t feel like I spent my money wisely today. But definitely will pay more attention to what I’m getting versus what is actually important to me at the time of servicing.
8/19/2022
Nikita G. VERIFIED CUSTOMER
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8/19/2022
Russell R. VERIFIED CUSTOMER
fixed the problem but scuffed my center dash where the 2 air vents are
8/19/2022
Akanni M. VERIFIED CUSTOMER
Kaila, was great and took care of my needs.
8/19/2022
David M. VERIFIED CUSTOMER
Kayla was knowledgeable and informative about my car repair.
She kept me posted and updated progress well.
8/19/2022
Courtney G. VERIFIED CUSTOMER
Had an appointment at 10:30. Didn’t get checked in until 11. Came in for an oil change and inspection and didn’t get a call until about 3pm then they suggested I needed tires. And that it would be done at 5pm. Car wasn’t done until 6. Absolutely ridiculous wait time. I will never go back here again nor suggest anyone come!!! Hire more staff or something because that’s insane
8/18/2022
Chetana K. VERIFIED CUSTOMER
Thank you.
8/18/2022
Steve L. VERIFIED CUSTOMER
Jake was an excellent service agent- answered question efficiently and responded quickly - love that I got my car in and out on the same day
8/17/2022
John P. VERIFIED CUSTOMER
Best service experience at any dealership. Kaila is a 10.
8/16/2022
Joselito T. VERIFIED CUSTOMER
Love the video feature, recommendations..staff are all good,polite..jacob so accommodating..5 starcustomer service..
8/16/2022
Alexandrea G. VERIFIED CUSTOMER
It’s was a great experience today better than the times before when I would come in. I was listened to and what was actually needing to be done got done on the car today. Super happy that I wasn’t told I need to do something else or that something needed to be done with the car.
8/16/2022
Victor D. VERIFIED CUSTOMER
Good service!!
8/16/2022
Michael C. VERIFIED CUSTOMER
Shall I send you all the text messages that were NEVER responded to????????