Carlos was just a great advisor. Helpful, informative, and kind, but never pushy. It was a pleasure working with him.
8/15/2022
Dylan L. VERIFIED CUSTOMER
Kaila was honestly great, I hate to complain but I work full time plus OT. When i came to the service center on saturday and was told i couldn’t pay the diagnostic fee and receive my keys because Kaila was the service manager over my vehicle and that “there’s a whole
process I can’t just give you your keys i don’t even know where they are” it was inconvenient and a little frustrating, i’ve never had any problem with VW brandon service maybe it’s just red tape or policy but that would be my only gripe everything else was great Kaila was incredibly kind to my mom who had to come do my bidding because i was at work, and THAT made all the difference
8/15/2022
Lisa G. VERIFIED CUSTOMER
I do not like feeling bullied into expensive service that I do not or cannot afford when visiting for an oil change. Simply something to think about when people are struggling with budgeting at this time.
8/14/2022
Grant T. VERIFIED CUSTOMER
Please stop with pressure to buy my car. Beyond frustrating
8/13/2022
Maxine R. VERIFIED CUSTOMER
Great customer service
8/13/2022
Juliana C. VERIFIED CUSTOMER
Service guy said that they were gonna have my car washed, but when I got it it wasn't washed and I had to remove all the covers from the inside and throw then away.
8/13/2022
Mark N. VERIFIED CUSTOMER
Always curious …. What’s the beetle worth?
8/12/2022
Shawn P. VERIFIED CUSTOMER
They got me in and out friendly could not ask for better service
8/12/2022
Anthony A. VERIFIED CUSTOMER
I was very well taken care of at a last-minute appointment change. Very much appreciated the care and the service I was provided and I cannot wait to get my review
8/12/2022
Alexander A. VERIFIED CUSTOMER
World class service !!
8/11/2022
Zaneta M. VERIFIED CUSTOMER
I was very pleased with my service experience today. Thank you Rolando!
8/10/2022
Don M. VERIFIED CUSTOMER
Super device
8/10/2022
Colton B. VERIFIED CUSTOMER
Nice guy, kept me informed with everything and was very personable and approachable.
8/9/2022
Joe M. VERIFIED CUSTOMER
She kept me in the loop at every turn and when the parts weren't available on time she set me up with a loaner so that I could make my way back to Fort Lauderdale to go to work.
8/9/2022
Dawn M. VERIFIED CUSTOMER
Friendly service, great location.
8/9/2022
Jared W. VERIFIED CUSTOMER
Kaila went above and beyond! I was also very impressed with the technician sharing the details on my car via video! That was very helpful.
8/8/2022
Annette C. VERIFIED CUSTOMER
Very complete and timely service! Even fixed the AC vent issue! Very friendly and knowledgeable service personnel!
8/8/2022
Carlos S. VERIFIED CUSTOMER
Excellent
8/8/2022
Linda H. VERIFIED CUSTOMER
I would not recommend this dealership to friends nor family.
One hand is not talking to the other.
Communication skills needed.
8/8/2022
Steve P. VERIFIED CUSTOMER
Kaila made the difference! You are fortunate to have her on your team!!