Kaila made this such a pleasant experience and interaction. She got everything taken care of and really made the whole process super easy. Even offered to send an uber to pick me up from my home when the car was ready!
8/5/2022
Jordan R. VERIFIED CUSTOMER
I was lied to multiple times about the time it would take for the service to be completed. I was quoted 45mins-1 hour initially with an appointment set up and instead the service took 6 hours to be completed. I called to confirm that they had the correct tire for my vehicle and they told me they did. Come to find out they needed to go offsite to get the correct tire.
8/5/2022
Ann T. VERIFIED CUSTOMER
Very professional and informative.
8/3/2022
Debbra L. VERIFIED CUSTOMER
Kaila was very helpful in trying to get me all the services that was recommended to me, the insurance just didn’t want to pay. I think I would have been more satisfied if I was given a rental for the time that my car was being serviced. I have not had my car for over a week now, and have had to asks for rides to and from work. I don’t blame Kaila for the amount of time it has taken, I understand sometimes it takes time. And I still don’t have my vehicle
8/3/2022
Leticia T. VERIFIED CUSTOMER
I set an appointment for my daughters car to have a recall on it fixed. I was told parts were available for that recall. I also asked to have the oil changed while they had the vehicle. We took the car at 8am and was told it would be finished same day. After waiting all day for a call we never received one. We went up to the dealership to check on the car at 5 pm just to find out they had not done anything.
8/3/2022
Luis V. VERIFIED CUSTOMER
Thank you for the service you gave me. This is why this place is like my home.
8/2/2022
Tyler L. VERIFIED CUSTOMER
Kaila was very helpful and kept me informed of everything going on and worked with my schedule
8/2/2022
John G. VERIFIED CUSTOMER
Service was excellent
8/2/2022
Ramon C. VERIFIED CUSTOMER
Excellent
8/2/2022
Martin B. VERIFIED CUSTOMER
Friendly service
8/2/2022
Nancy L. VERIFIED CUSTOMER
Kaila was lovely and thoughtful and the service on my car excellent
8/2/2022
Tracy Y. VERIFIED CUSTOMER
My experience was good overall. My car’s problem was fixed. All the employees were pleasant and polite. My only suggestion is that the CPO warranty coverage should be checked before a quote is given. But other than that, everything went well. Thank you.
8/2/2022
Jacquelyn M. VERIFIED CUSTOMER
Kaila stayed in constant contact with me to let me know what was going on with my vehicle. She not only provided great customer service , it was like she genuinely cared about helping me through this process.Kaila is great. I had a great experience.
7/31/2022
Chris P. VERIFIED CUSTOMER
Thank you
7/30/2022
Carlos R. VERIFIED CUSTOMER
Excellent
7/30/2022
Insurance &. VERIFIED CUSTOMER
Thanks
7/30/2022
Dontee N. VERIFIED CUSTOMER
Great job rolando!
7/29/2022
Patricia S. VERIFIED CUSTOMER
It is not working properly. (Air blowing hot/ fan not working and blowing infront). This was all working before it came. Also, cup holder now broken. Not sure what happened. The flag light with waves comes on. Engine overheat. Airbag light on again. This was not issue. Never mentioned either. Did call service manager and said had to do with battery how put in;however, confirmed that mechanic and said that with car not driven and built in protection fuse would of blown and everything should be good. The fuse was replaced but not working properly.