Kaila Weber is by far the best customer experiences I have received in a long time. I didn’t have an appointment and first thing I was there Kaila was able to accommodate in no time. I was also booked an Uber back home and to the VW Center. Kudos to Kaila for being a through professional. Representatives like Kaila make your team look awesome ????
6/29/2022
Veronica S. VERIFIED CUSTOMER
Very good experience with your sales department will gladly do business with Volkswagen in the future
6/29/2022
William B. VERIFIED CUSTOMER
Kaila was excellent and this appointment was a smooth experience.
6/29/2022
Edmund W. VERIFIED CUSTOMER
Good service and service writer
6/28/2022
Maria B. VERIFIED CUSTOMER
Kaila was very diligent with the service provided by the company.
6/28/2022
David F. VERIFIED CUSTOMER
Great job. Very quick to accommodate me and very professional.
6/28/2022
Norma U. VERIFIED CUSTOMER
Carlos is a definite asset to your customer service team! Outstanding service!
6/28/2022
Leo R. VERIFIED CUSTOMER
I received outstanding customer service from Kaila Weber! I want to ensure that she is recognized for her great customer service and personality skills. People like her are hard to come by.
When I was a Human Resource Manager in the Navy, I wished that I had 20 Sailor’s with her traits.
6/28/2022
Ainsley H. VERIFIED CUSTOMER
Carlos is always a complete professional. He knows his job very well. Treats us like an old friend and always explains everything. Whenever something goes wrong we know to call hom and all will be taken care of .
6/27/2022
James B. VERIFIED CUSTOMER
Jay cob did an excellent job, and I was fortunate to be his 1st customer!
6/27/2022
Corey M. VERIFIED CUSTOMER
Rolando was amazing 10/10 ?
6/26/2022
Brittany S. VERIFIED CUSTOMER
Rolando was very helpful, personable, and kept me up-to-date on the progress of my vehicle. Great service!
6/26/2022
Marvin N. VERIFIED CUSTOMER
Carlos Melendez did such a good job he went above and beyond to provide excellent service I couldn't be happier.
6/26/2022
Jessica K. VERIFIED CUSTOMER
Carlos has serviced my vehicle multiple times and I have nothing but great things to say. The team is always so helpful and friendly !!
6/26/2022
Ana N. VERIFIED CUSTOMER
Great costumer service.
6/26/2022
Ricardo S. VERIFIED CUSTOMER
Great place for service
6/25/2022
John O. VERIFIED CUSTOMER
Great service from Rolando!
6/25/2022
Chris P. VERIFIED CUSTOMER
i previously, had a negative eperience, and vowed not to return to Brandon VW. This past experience may have restored my faith in Brandon VW.
I had been traveling to Lakeland for service
6/25/2022
Pablo F. VERIFIED CUSTOMER
Very professional.
6/25/2022
Natasha R. VERIFIED CUSTOMER
Pricing was not easily understandable . The app texting sometimes was confusing. Dropped it off for a battery issue and they did an oil change that we did not need. Hopefully they can credit us for the oil change. Showed a coupon for $20 off the battery and there was a $10 wiper credit.