Rolando was great from the time I dropped off the car till the time I picked it up.
8/11/2024
Logan J. VERIFIED CUSTOMER
Deja was the best service advisor we have had so far. A couple of advisors have made us want to switch to a different dealership’s service department, but Deja might get us to stay
8/10/2024
Amanda L. VERIFIED CUSTOMER
Kim was very nice and personable. She was friendly and professional.
8/10/2024
Joe E. VERIFIED CUSTOMER
Alex is a pleasure to work with and always has my best interest in mind
8/10/2024
Yolanda D. VERIFIED CUSTOMER
I am glad to have the opportunity to provide feedback.
8/10/2024
Martin B. VERIFIED CUSTOMER
Excellent service!
8/10/2024
Juan G. VERIFIED CUSTOMER
Alex was attentive and courteous
8/10/2024
Jesus F. VERIFIED CUSTOMER
Kimberly Alcantara was very helpful
8/9/2024
Lisa F. VERIFIED CUSTOMER
You’re welcome
8/8/2024
Chelsea D. VERIFIED CUSTOMER
It was a great experience!
8/8/2024
Anthony L. VERIFIED CUSTOMER
Deja did a great job! She really did her best to make sure this was a smooth process! Thank you Deja May
8/8/2024
Jennifer B. VERIFIED CUSTOMER
Alex was amazing! Great communication and made sure I was always taken care of
8/7/2024
Daniel W. VERIFIED CUSTOMER
All good with service. My only questions relate to the activities wording on the invoice. A. Name of Technician, Work Ticket # as ‘tag #’; license no. ‘blank’, color of vehicle ‘unknown’. B. ‘ Multi Point Inspection’ performed. No information on scope of that service. No description of new tire ‘make, model’ (I will look at tire). The vehicle drives great! Thank you
8/6/2024
Adam C. VERIFIED CUSTOMER
Alex did a great job. There were some communication issues with the call takers and he got me in and taken care of right away
8/4/2024
Lester G. VERIFIED CUSTOMER
Service team was very helpful.
8/4/2024
Jimmy M. VERIFIED CUSTOMER
Thank you
8/3/2024
Dana S. VERIFIED CUSTOMER
Yes very good experience. Love the text updates
8/3/2024
Daniel W. VERIFIED CUSTOMER
Not too interested in pursuing a purchase or lease right now. I didn’t have a good experience when my previous lease (2020 VW Jetta) was purchased and renewed with my current lease (2021 VW Jetta). I am not pleased with that dealer, newly owned as I was with the original dealer from 2004 - 2021.
8/3/2024
Micah B. VERIFIED CUSTOMER
Katarinna provided outstanding customer service and excellent communication throughout our whole service experience. We even witnessed her dealing with an unruly customer who was upset with something that had nothing to do with her account. She remained professional and courteous. I’m hopeful that if I need any kind of service, she will be my rep.
Sincerely,
Micah B
8/3/2024
Josh V. VERIFIED CUSTOMER
I appreciate the attention to detail and care taken towards my vehicle during service. No greasy prints or scratches! :)