All the staff were exceptionally present and helpful. Carlos was awesome and helped me out so much. Was very quick with his responses to my questions and went above and beyond to help. Definitely will continue to do business here and would recommend VW Brandon to anyone of my friends and family.
6/14/2022
Brittney A. VERIFIED CUSTOMER
Kaila had great communication and took care of everything every step of the way.
6/14/2022
Hugh M. VERIFIED CUSTOMER
Thanks for great service
6/14/2022
Tanneh M. VERIFIED CUSTOMER
It took entirely too long to service my vehicle for just an oil change. The manager was great by coming to talk to me and apologize. However I can't say the same for Kaila. I had to ask for an update on my car on her way to check on it. The recommendations for service for my vehicle was provided but not itemized so I could determine what I coukd have done in addition to the oil change. My service today was very disappointing and not like it was when Carlos was handling my car.
6/14/2022
Derek W. VERIFIED CUSTOMER
Friendly, prompt service.
6/13/2022
Maria C. VERIFIED CUSTOMER
You charged me $500 in labor to empty my gas and “refill” so I can leave your dealership with less than I came in with and have to drive straight to a gas station. You completely unbuckled my sons car seat, left it toppled to the side rather then putting it back and left all of the plastic covering you used in the front seat in the floor of my backseat rather then throwing it away. Then my service advisor goes MIA when it’s time for me to pick up my car rather then being there to explain what they did.
6/13/2022
Alexandria R. VERIFIED CUSTOMER
Pleased the issue was resolved. Thank you.
6/13/2022
Michaela T. VERIFIED CUSTOMER
Excellent customer service and a job well done as always.
6/13/2022
Ryan W. VERIFIED CUSTOMER
Orlando was very helpful and promptly made sure everything that he could do was done. Thank you
6/13/2022
Vernetta P. VERIFIED CUSTOMER
Excellent service and great since of humor for morning. Love future services with him
6/12/2022
Daye S. VERIFIED CUSTOMER
Kaila was excellent…outstanding service
6/11/2022
Nereida C. VERIFIED CUSTOMER
Carlos, was fantastic and showed excellent customer service.
6/11/2022
William R. VERIFIED CUSTOMER
Thank you for a job well done
6/11/2022
Dejavie Inovation. VERIFIED CUSTOMER
You guys rip off your customer. Your price is very high for repair parts and after you promise some discount you changes your mine
6/10/2022
Dorian F. VERIFIED CUSTOMER
Awesome customer service, Carlos is always attentive and diligent.
6/10/2022
Richard P. VERIFIED CUSTOMER
Carlos is fantastic! Totally professional extremely personable knows the product and is a great communicator. Thank you Carlos for an awesome experience as usual.
6/10/2022
Cheryl M. VERIFIED CUSTOMER
Carlos really listened to what I needed
6/9/2022
Denise G. VERIFIED CUSTOMER
Very professional
6/9/2022
Maria W. VERIFIED CUSTOMER
Rolando was very professional and knowledgeable explaining the issue with my vehicle!