Carlos was awesome. Friendly and got me in and out quickly.
5/14/2022
Candace D. VERIFIED CUSTOMER
The extreme lack of communication was very stressful for me. Because the communication was lax, my confidence level in your dealership began to wane. I had to make several phone calls trying to get info snd my texts were not answered.
More training for those involved in customer service should definitely happen.
Thank you
5/14/2022
Willy O. VERIFIED CUSTOMER
Great job ...courteous people
5/14/2022
Ramona L. VERIFIED CUSTOMER
Rolando was professional and not pushy! I appreciate that he didn’t try to be pushy about work that will eventually need to be done. He was bearable and nice! It was a refreshing change
5/13/2022
Andrew T. VERIFIED CUSTOMER
Grateful to Rolando for being clear and transparent about the services and process. Thank you to the service team for accomplishing everything in a timely manner.
5/12/2022
Dimitri G. VERIFIED CUSTOMER
Thank you
5/12/2022
Nadia W. VERIFIED CUSTOMER
Very kind and efficient service!
5/12/2022
Ivelisse P. VERIFIED CUSTOMER
Kaila and the team were great at taking care of the wheel issue I had. Thanks for the prompt and courteous service.
5/12/2022
Juan G. VERIFIED CUSTOMER
Carlos is an excellent service provider for Brandon Volkswagen but last night when I picked up my vehicle, The seatbelts were not working properly
5/11/2022
Darrel M. VERIFIED CUSTOMER
Great job
5/10/2022
Ken P. VERIFIED CUSTOMER
From Kyle in parts to Drew in Service my experience was "Exceptional" and beyond expectations!!! New customer for life !!!
5/10/2022
Willy O. VERIFIED CUSTOMER
Great job ...very courteous
5/10/2022
Katrice B. VERIFIED CUSTOMER
Carlos provided excellent customer service and he was very professional with his job.
5/8/2022
Bien N. VERIFIED CUSTOMER
Excellent
5/8/2022
Vivan J. VERIFIED CUSTOMER
Very good services
5/7/2022
Ricardo R. VERIFIED CUSTOMER
Great customer service!
5/7/2022
Lin F. VERIFIED CUSTOMER
Eeks! I'm bad with names, and Carlos was written on the service order. I realize now my service advisor is Drew. Top notch!
5/6/2022
**** H. VERIFIED CUSTOMER
Very efficient getting my car serviced today. Simple, no pressure and Roladno was very polite. Couldn’t have asked for a better experience
5/6/2022
Kimberly H. VERIFIED CUSTOMER
He was a great service advisor! 10 stars out of 10
5/5/2022
Martin A. VERIFIED CUSTOMER
Had a little glitch with the bill this morning, but it was professionally and efficiently handled. Car runs great. Thank you.
A satisfied customer!