Michael is wonderful! He kept me informed and moved the minor warranty repair right along. I was out the door and enroute to see my grandchildren in no time. Thanks Michael & crew!
7/23/2021
Theresa D. VERIFIED CUSTOMER
Carlos was great, however, I was promised a car wash with my service and did not get it. While the car wash itself isn't a big deal, not fulfilling a promise does not help instill trust. I explicitly asked about the car wash when Carlos called to say my vehicle was ready & was assured it had been done. As a result of that untruth, I went home & checked my oil to ensure it had actually been changed bc I wasn't sure if I could trust their word. I do not expect anything in return, but as a customer who actually loves her Volkswagen, I was a little disappointed.
7/23/2021
Stanley C. VERIFIED CUSTOMER
Outstanding service
7/23/2021
William R. VERIFIED CUSTOMER
Thank you for good services
7/23/2021
Koji T. VERIFIED CUSTOMER
Quick and clear update was good
7/23/2021
Edmond S. VERIFIED CUSTOMER
Professional
7/23/2021
Kevin B. VERIFIED CUSTOMER
Seth did a great job. Service was very busy but he was quick and attentive to all.
7/22/2021
Pamela S. VERIFIED CUSTOMER
Easy peasy ????
7/22/2021
Cristina C. VERIFIED CUSTOMER
Always excellent service at Brandon Volkswagen.
7/22/2021
Mary H. VERIFIED CUSTOMER
Michael Moore was incredible to work with. He was friendly, explained the process so I knew what to expect. He also made me feel comfortable by allowing me to ask questions. I would recommend Michael to friends and family. When I come back the VW dealership I would like to work with Michael again.
7/22/2021
Alexandra G. VERIFIED CUSTOMER
The day after I had my car serviced it started showing a “epc” error code. I called the dealership twice on 7/20/21 to speak to Carlos and he never called me back. I’m disappointed in the service for several other reasons as well.
7/21/2021
Edmond S. VERIFIED CUSTOMER
Professional
7/21/2021
Alison L. VERIFIED CUSTOMER
Exceeded my expectations! Thank you so much for servicing my car quickly.
7/21/2021
John B. VERIFIED CUSTOMER
Seth was very helpful and knowledgeable on what my vehicle needed in terms I could understand.
7/21/2021
Maricar B. VERIFIED CUSTOMER
MIster Michael more is always helpful within a couple of times I been in the Volwagen service. I’m thanking him to be so well organize bd professional in all the services he’s done for my vihicle.
7/20/2021
Debbie W. VERIFIED CUSTOMER
You were awesome
7/20/2021
Saniye A. VERIFIED CUSTOMER
My service advisorseth very friendly and courtesy .
7/19/2021
Matthew H. VERIFIED CUSTOMER
Seth got me in for my 1:30 appointment and was proactive getting it done by 3pm.