Refused to repair my vehicle under recall. Received my car back with a broken gas cap lid. I will never be back and never recommend this place to a friend. I had my intake replaced under warranty a few months ago and when I got in the car the low coolant light was flashing, and car was leaking coolant until the timing chain blew shortly after. The car also developed a misfire on startup after they replaced my intake. I will never step foot at this dealership again .
3/4/2021
Gary D. VERIFIED CUSTOMER
Excellent Service Rep very courteous.
3/3/2021
Alfreda B. VERIFIED CUSTOMER
Salesman Raymond was the absolute best! His patience made the process go smoothly. I’ll come back again.
3/2/2021
South East. VERIFIED CUSTOMER
Why did you send my wife home with a vehicle that has a steering knuckle that could fracture and cause loss of control. Why was she not given a safe vehicle to use until her car is repaired.
3/1/2021
Brigittia N. VERIFIED CUSTOMER
Carlos is that dude
2/27/2021
Jim M. VERIFIED CUSTOMER
Communication was poor - I had to reach out every time to get an update. After a week of having the car, a headlight had to be ordered? Surely I don’t have the details, but that is what it seemed like to me.
2/27/2021
Trevor G. VERIFIED CUSTOMER
Job well done!
2/27/2021
Vicki G. VERIFIED CUSTOMER
Great experience!
2/26/2021
Godwin G. VERIFIED CUSTOMER
Feel free to call me if you’d like to learn more about my experience. ****-****-xxxx
2/26/2021
Don D. VERIFIED CUSTOMER
I've worked with Carlos on several occasions as my service advisor for both my Passat And the beetles that I have owned. He is always very kind, courteous, professional, and quite knowledgeable in handling the care of my cars. Couldn't ask for a better customer experience. Thank you
2/26/2021
William J. VERIFIED CUSTOMER
5-Star and far superior to previous management. I was at a point where I was about to sell my Atlas and never look back at a VW again.
2/26/2021
Jeanne L. VERIFIED CUSTOMER
Service rep was professional and my car was done quickly.
2/26/2021
Charles P. VERIFIED CUSTOMER
His evaluation of our car’s service needs were very helpful. Communication was prompt and clear. Service was performed well and promptly. We enjoyed doing business with him.
2/25/2021
Jasmine M. VERIFIED CUSTOMER
He was very professional and great
2/25/2021
Jesse A. VERIFIED CUSTOMER
Brian was patient and explained everything in full detail. Quick and easy service as well.
2/24/2021
Booker B. VERIFIED CUSTOMER
I have leased or purchased several vehicles from this location and look forward to doing business continually.
2/24/2021
Deborah D. VERIFIED CUSTOMER
Happy to do business with you!
2/24/2021
Justin G. VERIFIED CUSTOMER
Service took far too long for what was requested, service rep was unhelpful and rude once I declined them charging me $75 to investigate an oil leak.
2/24/2021
William T. VERIFIED CUSTOMER
Super fast service and good communication all the way
2/24/2021
Steven D. VERIFIED CUSTOMER
I was without my vehicle for 7 weeks!! During that time I did mot receive many updates. I would go weeks without a status update. When I picked up my vehicle, the interior had not been cleaned. Black smudges all over the light tan interior (I assume from the technician’s shoes). Also the floor mats needed a good vaccuum. I keep my car very clean. It’s upsetting to receive it in the state the i did. I find it a bit disrespectful and thoughtless.