Mr. Giovanetti was very professional and the service was outstanding
1/24/2021
Gayla A. VERIFIED CUSTOMER
Very polite and professional. Went above and beyond. And was even finished with the service in a less time than expected.
1/24/2021
Steven C. VERIFIED CUSTOMER
Your Service Department ROCKS!!!
1/24/2021
Bryant J. VERIFIED CUSTOMER
Very helpful and friendly
1/23/2021
CRAIG K. VERIFIED CUSTOMER
Very efficient process that kept me well informed of what was being looked at, costs, and where they were in the repairs. Looking forward to bringing my car back.
1/22/2021
Ernestine J. VERIFIED CUSTOMER
John excellent cust service today carefully handled my issue with car.
1/22/2021
Kelly W. VERIFIED CUSTOMER
This was my 1st time at VW Brandon. All previous service was at Reeves. I was pleasantly surprised and pleased with the level of service.
1/22/2021
Tanya R. VERIFIED CUSTOMER
Brian Vega is the best!
1/20/2021
Amira K. VERIFIED CUSTOMER
Awesome customer service
1/20/2021
Juan G. VERIFIED CUSTOMER
wish they would've had the cameras in stock to fix my issue
1/19/2021
Kadrita G. VERIFIED CUSTOMER
Carlos is awesome vet
Very knowledgeable and helpful understanding
1/19/2021
Joseph M. VERIFIED CUSTOMER
The only thing I'm disappointed in is that you no longer accept the VW service credit card everything else was fine That's the only thing that I was upset by was that you no longer take that payment and I understand it's under new ownership. But that made it very inconvenient especially when I was anticipating using that card to pay for the servicing.
1/19/2021
Greg S. VERIFIED CUSTOMER
Thank you service went well
1/19/2021
Christopher C. VERIFIED CUSTOMER
Excellent service. The team addressed all my issues superbly.
1/19/2021
Yishan M. VERIFIED CUSTOMER
I think that in general they should be more kind to customers, it is a shame with the wolksvagen's history has people like that, only thinks about selling and once they do it is no longer the same customer treatment, I am very disappointed with the treatment received, the day of the purchase very friendly the next day many of them did not even know me, the service's boss did not look me in the eyes while he spoke to me, I really hope they change they actitud the next time I visit Brandon's Wolksvagen.
Creo que en general deberían ser más amables con los clientes, es una pena con la historia de wolksvagen que tenga gente así, solo piensa en vender y una vez que lo hacen ya no es el mismo trato al cliente, estoy muy decepcionado con el trato recibido, el día de la compra muy amigable al día siguiente muchos de ellos ni siquiera me conocían, el jefe del servicio no me miró a los ojos mientras me hablaba, de verdad espero que cambien de actitud la próxima vez que visite a Brandon Wolksvagen.
1/18/2021
Steven J. VERIFIED CUSTOMER
I drove six miles down the road and noticed the check engine light was on. Not sure if it was ever turned off. Now I have to spend my Monday (holiday) at Brandon Vw after my car was at the shop for more than 4 days. Not acceptable.