Misleading specials and did not receive standard wash
4/18/2024
Ivelisse P. VERIFIED CUSTOMER
Your Service department was very helpful and kept us updated on all the issues and the issues were resolved in a timely manner
4/18/2024
Gustavo A. VERIFIED CUSTOMER
Very informative and considerate of my time. Thank you
4/17/2024
Rosa G. VERIFIED CUSTOMER
I will gladly complete the survey because alexandro Feliciano was amazing and helped me out greatly with a smile on his face the entire time. Thank you so much
4/17/2024
Vincent D. VERIFIED CUSTOMER
Thanks for contacting us eventually
4/15/2024
Kevin O. VERIFIED CUSTOMER
He was very efficient and made sure it was a quick process. All around the service he provided was outstanding
4/15/2024
Gwendolyn S. VERIFIED CUSTOMER
Great experience.
4/14/2024
Andrea B. VERIFIED CUSTOMER
Thank you Alex! Great service
4/13/2024
Felipe O. VERIFIED CUSTOMER
Great Job!!
4/13/2024
Shauna G. VERIFIED CUSTOMER
He was super helpful, gave clear directions, and even followed up with a call (not just the automated texts). Great customer service from him.
4/13/2024
Josie H. VERIFIED CUSTOMER
Sydney was amazing, however it should NOT take 2 hours for an oil change.
4/13/2024
Elisa A. VERIFIED CUSTOMER
I was not provided a vehicle report after service so now I don’t know what condition my tires/ breaks are in. I’m usually provided a full report of what needs my attention every time I take it in for service
4/12/2024
Michael M. VERIFIED CUSTOMER
NO COMMENT
4/12/2024
Bruce N. VERIFIED CUSTOMER
Sydney was great! Kept me informed at a step! Also worked with my insurance company to get me a new tire. Car is running great great job doing all the recalls.
4/12/2024
Nicholas H. VERIFIED CUSTOMER
Great customer service. Alex was very attentive and took care of me with respect. Will be back to have him as my advisor
4/12/2024
Frances W. VERIFIED CUSTOMER
Michael Cruz was great! I appreciate his professional manner, empathy towards customers
His kindness, I couldn't ask for anything better. Michael and Johnathan really make Volkswagen look Sensational. They treat the customers like they would like to be treated.David on the other hand need to learn how to talk to a customer without being so harsh with his wording. Overall I was very happy with the service I received.
4/12/2024
Tyson L. VERIFIED CUSTOMER
Thanks
4/12/2024
Julien P. VERIFIED CUSTOMER
It’s very good experience which Sydney Watson
Thanks so much
Julien P
4/11/2024
Kristen P. VERIFIED CUSTOMER
Michael is so personable and does an excellent job keeping me informed and up to date on the progress of my vehicle.
4/11/2024
Edward H. VERIFIED CUSTOMER
Your service rep Michael was awesome you are above the bar. I have forwarded people who bought in the last month they are completely satisfied. Thank you.