Thank you, Seth, for your friendly and very competent assistance today.
10/26/2023
Patrick S. VERIFIED CUSTOMER
He was very professional and helpful
10/26/2023
Cheri J. VERIFIED CUSTOMER
Sydney was excellent!!
10/26/2023
Roger B. VERIFIED CUSTOMER
Sydney Watson was a pleasure to work with she kept me informed on everything going on with my car
10/26/2023
Robert R. VERIFIED CUSTOMER
Rolando was professional and keep me updated with the status of my vehicle.
10/25/2023
Analisa L. VERIFIED CUSTOMER
He was excellent, so happy with everything!
10/25/2023
Ramesh S. VERIFIED CUSTOMER
Ronaldo was very friendly and professional while addressing the issue, Thank you so much for fixing the reported EPC light issue.
10/25/2023
Justin R. VERIFIED CUSTOMER
1. It shouldn't take 3 1/2 hours to replace one tire. Especially when I tried to call ahead of time and order the tire on the phone. The policy that you have to wait until the car is there and then take an hour to look at it before you can even order the tire is absurd.
2. I told the dealership at check in that the check engine light was on but they did nothing to troubleshoot during the 3 1/2 hours they had the car. So now I have to come back to the dealership and probably waste 3 more hours of my time.
10/25/2023
Allyson R. VERIFIED CUSTOMER
Thank you
10/25/2023
Stella R. VERIFIED CUSTOMER
Michael was very friendly and helpful. He did a great job.
10/25/2023
Bob S. VERIFIED CUSTOMER
Very pleased with your service and the quality of your work.
10/25/2023
Duncan R. VERIFIED CUSTOMER
Seth did a great job to accommodate my service requirement timetable. He demonstrated outstanding customer service and was a pleasure to work with. I would definitely work with Seth again and recommend him to my family and friends.
10/25/2023
Diana P. VERIFIED CUSTOMER
Had to wait an extra day without a vehicle.
10/24/2023
Greg W. VERIFIED CUSTOMER
Very good service. Thank you
10/24/2023
Sol Maria. VERIFIED CUSTOMER
Always satisfied with the great service I receive in every visit. I recommend this dealership to everyone. Professional. Respectful. Clean. Good service. Thank you Michael Cruz for your prompt response to my problem and have it taken care in a manner of time.
10/24/2023
Patrick C. VERIFIED CUSTOMER
Thank you for fixing my car and making things right
10/24/2023
Dennis S. VERIFIED CUSTOMER
Sydney Watson is one of the best service coordinators we have ever had. She ensured all our concerns had been addressed with are car and even reminded me I was covered under waanty for my tire issue. Honesty goes a long way and I love to not have to worry about being taken advantage of when dealing with our car concerns. Sydney was also very knowledgeable about our car and provided us with great service and maintenance plan moving forward that's very economical especially in the times we live in today. Being retired military I would recommend her to all service members with a VW in the area.
Respectfully,
Dennis A.Santos
10/24/2023
Ashley F. VERIFIED CUSTOMER
Jonathan was great in communicating with me throughout the entire process.
10/24/2023
Kimberly D. VERIFIED CUSTOMER
I’ve worked with Seth multiple times in the last month. Very professional and knowledgeable.