Rolondo, the service agent was very professional and explained all the things I needed to service on my car.
10/11/2023
Vicki C. VERIFIED CUSTOMER
Thanks
10/10/2023
Jesus L. VERIFIED CUSTOMER
The best service!!
10/10/2023
Daniel F. VERIFIED CUSTOMER
Very good service department I was kept informed of all the stages of the work. Jonathon at the service desk was excellent. I love the new waiting area.
10/10/2023
September W. VERIFIED CUSTOMER
Sydney was great! Very thorough and a good communicator.
10/10/2023
Omar S. VERIFIED CUSTOMER
Yes, Lenny was great.we are extremely satisfied. Job definitely well done.thank you
10/10/2023
Vanson T. VERIFIED CUSTOMER
Great service.
10/10/2023
Oriana M. VERIFIED CUSTOMER
My service Coordinator Mike was very professional and helpful. I would recommend him and this dealership to others.
10/9/2023
Ashley N. VERIFIED CUSTOMER
This is not about Jonathan because he tried to be really helpful. I just recently came in for service and spent 3k to repair my car and to have maintenance completed. I received an oil change and was unaware. And when I came into today, there were no records ot files to indicate when my last service/oil change was; however, there was 1k worth of recommendation/service for my vehicle. Even when I asked the last rep I worked with to make sure everything that needed to be completed was completed. And then I come in today and there’s more. Everything was checked out fine for inspection; however, my windshield wiper fluid is not working and this was not documented. I do not trust that my hard earned money is being wisely invested into this dealership. The reps have no idea what’s going on with the vehicle and I believe no service is actually happening for my vehicle. I am hesitant about moving forward with any additional services. I received an oil change today that I didn’t need and I was charged again for it. I received. Next time you come in it’s free, but I had to pay for a service I didn’t need. I will be researching and escalating forward because no one should have to go through this experience.
10/9/2023
Tara M. VERIFIED CUSTOMER
Seth was very friendly and made sure my car was fixed in a timely manner.
10/9/2023
Valorie K. VERIFIED CUSTOMER
Sydney was friendly and professional.
10/9/2023
Daniel L. VERIFIED CUSTOMER
I asked for an oil change and a tire rotation and I only got the oil change even though I specifically asked and was told he didn’t hear me. Then I was told that I should have been there in Jan and I could have had a courtesy oil change wow because I didn’t even know that. Service doesn’t seem to get any better. But they had no problem trying to sell me 500 plus dollars worth of services for a 20,000 mile warranty when my car has only 7000 miles on it. What a joke. Thought since time had past service would be better but I guess I was wrong.
10/9/2023
Melissa S. VERIFIED CUSTOMER
Seth is amazing as usual! I’m glad to see him back.
10/9/2023
Maria A. VERIFIED CUSTOMER
Great customer service! As always great environment.
10/9/2023
Ryan S. VERIFIED CUSTOMER
Rolando was awesome! Thank you
10/8/2023
Ashley F. VERIFIED CUSTOMER
Jonathan was a great service tech today. He explained everything that was going to be done on my vehicle and when I sent a question in regarding if a service was covered, he was prompt in responding back.
10/7/2023
James W. VERIFIED CUSTOMER
He was very professional and courteous during our interactions.
10/7/2023
Joyce C. VERIFIED CUSTOMER
Super friendly and efficient service
10/7/2023
Alyson Z. VERIFIED CUSTOMER
Very much appreciated the service. Our service rep, Seth, was fantastic.
10/7/2023
Maria G. VERIFIED CUSTOMER
Rolando & the overall service was so much better than in previous times!