Great customer service from everyone i spoke to. Very satisfied with my experience. Thank you.
8/15/2023
Nadia W. VERIFIED CUSTOMER
Excellent job! Great service. Great communication.
8/15/2023
Ricardo F. VERIFIED CUSTOMER
Very good customer service
8/15/2023
Mariah H. VERIFIED CUSTOMER
Sydney was amazing and eased my anxiety about going to get my car serviced. Very friendly!
8/14/2023
Upscale U. VERIFIED CUSTOMER
No comment at this time
8/14/2023
Laura G. VERIFIED CUSTOMER
Very bad service
Tech stated that the problem was fixed.
Stated that in the video as well.
Later received a phone call about an additional problem?
Which would of cost me over $1800.00
Then received a text about trading in my vehicle minus over $2,000 for my trade if I decided?
There was nothing wrong with the alternator but told a story about it being bad so I would trade my vehicle with under the value?
Very bad service I would also make sure that this is said in your google review.
Cheating the public is unfair, unethical.
If you want give me a call I can verify everything that was said.
Having statement of person that I spoke to and their texts.
Wondering how many others you have done this too?
****-****-xxxx
8/13/2023
Santo R. VERIFIED CUSTOMER
Excellent service agent very attentive very satisfied with the level of service
8/13/2023
John F. VERIFIED CUSTOMER
I just do not see the benefit of coming to dealership for any services, unless absolutely required. To my understanding, nothing is done better than other repair shops without the premium fee. The dealer makes more mistakes and I’m left with the bill. Their dealers advise for most part are just looking for the dollar signs. I have had my vehicle serviced there for about five years. I would call it an abusive relationship. Brandon VW treats the employees poorly and it shows. I need to cut the cord.
8/13/2023
Elisa A. VERIFIED CUSTOMER
Amazing efficient experience
8/12/2023
Willy J. VERIFIED CUSTOMER
Great service
8/12/2023
Perry S. VERIFIED CUSTOMER
Very professional service. Love the video summary! Found a problem and fixed it and did not charge me! What else can you ask for?
8/12/2023
Lauren N. VERIFIED CUSTOMER
This was my first visit to this VW location, and I’ll certainly be back again. Jonathan was professional, courteous and welcoming.
8/11/2023
Mark B. VERIFIED CUSTOMER
As a new customer to you dealership, I was so impressed with the service i received. My service representative was very attentive to my need. Look forward to long lasting relationship. Thank you Jonathan.
8/11/2023
Carla G. VERIFIED CUSTOMER
A great experience.I felt like I was given the best treatment because Jonathan and others were listening to my every need. And were aware of my financial limitations. I love driving my Jetta again !!
8/10/2023
Frances W. VERIFIED CUSTOMER
Jonathan Zamora is the best there is when it comes to Customer service. He is so professional, and makes a customer want to come back. On a scale of 1 to 10, he will always get a 10 from me, with 10 being the highest score.
8/10/2023
Peter W. VERIFIED CUSTOMER
Great service
8/9/2023
Martin B. VERIFIED CUSTOMER
Very friendly, courteous and informative concerning the prevention of future issues.
Great experience.
8/9/2023
Jeffery H. VERIFIED CUSTOMER
Seth is very personable and has a relaxed demeanor that makes you feel less stressed and more comfortable even though we are usually stressed with our car or other outside activities.