Mr. Malave provided outstanding customer service. I continue to be impressed with Brandon Volkswagen.
8/7/2023
Nereida C. VERIFIED CUSTOMER
Great service as always
8/7/2023
Anthony C. VERIFIED CUSTOMER
I took my car in to get the bcm reset and i was told that there were nore issues deeper than that. However took it to another volkswagen dealership and they charged me the diagnostics fee and reset the bcm. And since then i have no problems out my car and tailight that didnt work power has been restpres to. I was told by your dealership i had more ungoing issues and i would have to pay for them to sort thru the issues and that wasnt tru just the power going to the controller was closed
So all that was needed done was open the power to that tailight in the settings of your vw diagnostics sittings. So not only was i misguided by your dealership i spent time and money to try to resolve this issue and was told it would take more time and money. When the dealer took maybe 45 mins tops to reset my bcm and have me out the door.
8/6/2023
Belitza C. VERIFIED CUSTOMER
Rolando was extremely helpful with my process he answered everything question I had and also advised me on other. I’m very please with his personality I’ll be asking for him next time I go in for service. Thank you
8/5/2023
Alisa H. VERIFIED CUSTOMER
Very unprofessional, no one in charge to help us, the man taking care of us was argumentative, waving papers in my husbands face and insisting he told us something he did not tell us prior to us coming in to pay. We had to find someone else in the building because he told us his manager wouldn’t be back until Monday and we basically could deal with it. After being helped by someone in a different department we still weren’t satisfied. We probably won’t be back.
8/5/2023
Ingrid S. VERIFIED CUSTOMER
We are very happy with Mr Malave . The service was excellent thank you.
8/4/2023
Edith W. VERIFIED CUSTOMER
I was greeted as soon as I pulled up by a very polite attendant, who opened my door and sent me directly inside. Wonderful atmosphere as I walked in, was greeted and offered refreshments. Michael (all the service guys but Michael waited on me) were professional and also friendly. Car was ready when promised - excellent communication through out the process.
8/4/2023
Susana R. VERIFIED CUSTOMER
The service was not complted as well. So I had to back my car for a real service.....Advisor Rolando Malave is very professional to help me,thank you,Volkswagen
8/4/2023
John H. VERIFIED CUSTOMER
Sydney provided outstanding customer service. I could not be more satisfied with the result. JVH
8/4/2023
Michele W. VERIFIED CUSTOMER
Great personal service. Extra mile!
8/3/2023
Daniela P. VERIFIED CUSTOMER
I need faster service
8/3/2023
Mark C. VERIFIED CUSTOMER
Rolando is great to work with. He keeps me informed on what’s going on with my vehicle. Get me taken care of quickly.
8/3/2023
Terry P. VERIFIED CUSTOMER
Good
8/2/2023
William T. VERIFIED CUSTOMER
Thank you great job
8/2/2023
Charanjit K. VERIFIED CUSTOMER
Thank you for great customer service.
8/1/2023
Sandra S. VERIFIED CUSTOMER
Thank you????
8/1/2023
Buddy M. VERIFIED CUSTOMER
Seth was great!
8/1/2023
Brittany W. VERIFIED CUSTOMER
Thanks to everyone for making the experience painless and easy as possible.