I had tires replaced, balanced and 4 different visits to be told that the problem with the car shaking was due to me purchasing “cheap” tires. I was told there was nothing else to do until the senior mechanic was involved and confirmed that both of the front wheels were bent. I’ve replaced the rims since at a different location. I’ve been a VW loyal customer for a long time, Brandon VW has lost me as a customer.
Jose C
7/14/2023
Randall G. VERIFIED CUSTOMER
Seth did a great job managing our repair and maintenance. Keep me informed throughout the process.
7/14/2023
Makayla G. VERIFIED CUSTOMER
Ms. Watson was great! Great customer service attitude and helped answer any questions i had!
7/14/2023
Erick D. VERIFIED CUSTOMER
She is the only reason that I trusted your dealership. She is on point,knowledgeable, courteous and a hard worker. She is a 15 out of a 10. Erick D
7/14/2023
Traci A. VERIFIED CUSTOMER
Seth was very nice, trustworthy and has wonderful communication skills!!!!
7/13/2023
Kevin M. VERIFIED CUSTOMER
I thought Seth listened very well to what was going on with my car when I brought it in to be serviced was very satisfied with his work.
7/13/2023
Edward P. VERIFIED CUSTOMER
Excellent service
7/12/2023
Keyon J. VERIFIED CUSTOMER
Vehicle feel good
7/12/2023
Lina D. VERIFIED CUSTOMER
Michael was very kind, he explained everything we needed to get the car and its optimal operation. I will schedule an appointment with Michael again. thank you
7/12/2023
Kristen L. VERIFIED CUSTOMER
Thank you so much Seth for your professionalism, knowledge, and help. I really appreciate it. I really felt like you were just trying to help and cared about my experience.
7/12/2023
Summer V. VERIFIED CUSTOMER
Excellent service
7/12/2023
Marsha F. VERIFIED CUSTOMER
Very professional and friendly service.
7/11/2023
Estella G. VERIFIED CUSTOMER
Rolando is always pleasant and extremely professional I don’t enjoy being my automobile in for service but I do look forward to being greeted and taken car of by Roland.
7/11/2023
Randall G. VERIFIED CUSTOMER
Seth did a great job managing our repairs and maintenance and kept me informed the entire time. Very happy with the service.
7/11/2023
Maya D. VERIFIED CUSTOMER
Great Service Advisor he went above and beyond
7/11/2023
Annabelle R. VERIFIED CUSTOMER
Seth was wonderful!
7/11/2023
Dawn M. VERIFIED CUSTOMER
Fast service, friendly and courteous.
7/10/2023
Carisa C. VERIFIED CUSTOMER
Seth was amazing. He’s was very helpful and polite.
7/10/2023
Ben P. VERIFIED CUSTOMER
Sydney was terrific. We needed a lot of work done in a short turnaround time due to medical circumstances. We appreciate the thorough work of the mechanic, manager, etc. VW should be proud of your service department — true service!
Doug Peterson
7/9/2023
Chaudhry R. VERIFIED CUSTOMER
She was great help. I’m very happy with her service.