Jonathan was such a great help and made difficult news a less uncomfortable experience. He was kind & professional and you could tell he really cared about helping resolve my issue. Give this guy a raise immediately I will be reaching back out to him again with any car concerns I may have.
6/20/2023
Richard M. VERIFIED CUSTOMER
He was the nicest service person I have encountered at any dealership. He deserves a raise and/or a bonus. You are very lucky to have him. People are not nice anymore and I really appreciated his kindness.
6/19/2023
Meaghan F. VERIFIED CUSTOMER
Michael was great
6/19/2023
Gregory W. VERIFIED CUSTOMER
Most unprofessional experience I’ve ever had. By far. None of my concerns were addressed, and instead of offering to fix the issue, I was yelled at and demeaned. The employee was more interested in “leaving at 5” than to ensure I left in a safe vehicle. If anyone cares to hear more, feel free to call.
6/18/2023
Mark C. VERIFIED CUSTOMER
Excellent service!
6/18/2023
Carmen G. VERIFIED CUSTOMER
No comments
6/17/2023
Tricia G. VERIFIED CUSTOMER
Thank you to Ronaldo, Service Advisor for all of your help and Than You to Matt, the technician who took such great care of otr car
6/17/2023
Tu Wayne. VERIFIED CUSTOMER
Great guy, with an exceptional customer attitude.
6/17/2023
Laura S. VERIFIED CUSTOMER
Sydney was super friendly and helpful.
6/16/2023
Emma G. VERIFIED CUSTOMER
Fantastic customer service thank you.
6/16/2023
Terry D. VERIFIED CUSTOMER
Mike Cruz was awesome!
6/16/2023
Ron B. VERIFIED CUSTOMER
Sydney is awesome!! Extremely helpful!!
6/16/2023
Bryan B. VERIFIED CUSTOMER
It’s a waste of time to tell you. ????
6/16/2023
Chirstine I. VERIFIED CUSTOMER
Michael was very plwaaant I don’t feel like Brandon VW is where I want to do business. After calling other dealerships on pricing I feel like tbt dealership does not have my best interest in Being competitive and getting me the best price
6/16/2023
Deborah A. VERIFIED CUSTOMER
Micharl was very professional, reviewed what I need, explained what would be looked based on invoice and made sure I had a way home. Thank you Michael
6/14/2023
Thomas B. VERIFIED CUSTOMER
Very helpful
6/14/2023
Daniel C. VERIFIED CUSTOMER
Great job quick service
6/14/2023
Tyler M. VERIFIED CUSTOMER
Very very kind and descriptive. Excellent work as a service rep
6/13/2023
Brittney W. VERIFIED CUSTOMER
Sydney was so great! Very excited to continue my relationship with this dealership.
6/13/2023
Kimberly W. VERIFIED CUSTOMER
Rolando is a true pleasure, each and every time I visit this location, I have a customer-friendly experience! Rolando has been my favorite advisor since I stepped foot into this location. He has a radiant personality and provides everyone he encounters with an amazing experience! Keep doing what you are doing to make sure that excellent customer service remains top-tier at this place.