Great service, Sydney was awesome getting my suv done so we could take our vacation.
5/26/2023
William D. VERIFIED CUSTOMER
Rolando was amazing, attentive to issues given to him. He’s one of the reasons why I come back to your dealership for service or help with my car. As a Veteran and involved in many military associations with other vets. I will definitely promote your business due to Rolando.
5/25/2023
Dontee N. VERIFIED CUSTOMER
Completely satisfied
5/25/2023
Kaitlyn S. VERIFIED CUSTOMER
Wasn’t very happy about the fact that service was asked to leave the keys at the front and then didn’t as well was told the car was parked somewhere it wasn’t and was parked in the detail area and when asked why it was there the guy said that he was told to detail it in the morning when service was told several times that someone was coming to pick it up and to leave the keys at the front.
5/25/2023
Lyndsey C. VERIFIED CUSTOMER
I think that Jonathan aka John is intelligent. He knows what I mean. He is a good listener… even when he is interrupted, he chooses to listen.
I think he was a great human being who provided excellent service, even if I didn’t like what he said about my car problems. Thank you Mr. Zamora.
5/25/2023
Thomas B. VERIFIED CUSTOMER
Na
5/24/2023
Senad M. VERIFIED CUSTOMER
Thx for great service
5/24/2023
Jessica C. VERIFIED CUSTOMER
Thank you, everyone! I appreciate the diligence and professionalism.
5/24/2023
Robert R. VERIFIED CUSTOMER
She did a awesome job completely satisfied
5/23/2023
Crystal M. VERIFIED CUSTOMER
I’m not interested in getting a call from my representative at all. He was no help from the very start. I had an appt at 9am because my check oil light has been coming on about every two months. Before even looking at my vehicle he stated “there’s probably nothing wrong with it. They burn oil”. He also stated that VW recommends checking my oil every time I fill up with gas which seems absurd. My car was kept ALL day and never even looked at. I didn’t get a call or any kind of update. I had to call twice to get him on the phone to find out it wasn’t touched all day. At 2:30 he told me my car was next and he’d call me by 4:30. Still nothing. I showed up around 4:40 to find out the car still was not looked at. At this point I talked to the manager and left with nothing being done at all to my car. I will be taking it to another dealership tomorrow.
5/23/2023
Perin L. VERIFIED CUSTOMER
You did a very good job you treated me like you, Normie you treated me like we’re family you took good care of me you make sure I was able to have a ride on my car could not be driven and you send me on my way and make sure I was OK I appreciate that that’s good service. Your sales rep was very good. He’s very professional honest I like his attitude. Guy service guy was a good guy. Everybody was good.
5/23/2023
Md G. VERIFIED CUSTOMER
Excellent Service Received. Highly appreciated.
5/23/2023
Ramona L. VERIFIED CUSTOMER
Courteous
5/23/2023
Steve W. VERIFIED CUSTOMER
Very polite and courteous
5/22/2023
Keita C. VERIFIED CUSTOMER
She is the best she went above and beyond
5/22/2023
Susan D. VERIFIED CUSTOMER
I am so pleased with the service I received at Brandon VW. Michael Cruz, in my opinion, was tenacious in seeing that my car was fixed prior to delivering it to me. A loaner car was offered to me while my car was being fixed. I would feel extremely confident trusting Brandon VW with any needs I might have with my car.
5/22/2023
Brian T. VERIFIED CUSTOMER
I was asked if I was interested in knowing what my VW is worth and then directed here. Not the answer I was looking for.
5/21/2023
Aimee N. VERIFIED CUSTOMER
I don’t want to be contacted. VW of America **** and I can’t wait to get rid of my Car.
5/20/2023
Zeljko B. VERIFIED CUSTOMER
You're welcome
5/19/2023
Korey D. VERIFIED CUSTOMER
My first experience at your service center was great. My car was ready when promised and CK kept me informed during the service. Thanks for a great experience.