If a has taken care of my vehicles at both Quick Lanes. She is a great employee.
1/22/2021
Dale M. VERIFIED CUSTOMER
Good job
1/21/2021
Todd T. VERIFIED CUSTOMER
Ty
1/21/2021
JOHNNY M. VERIFIED CUSTOMER
Sorry Ford has come out in favor limited speech and against consecutive values
1/20/2021
CAROL C. VERIFIED CUSTOMER
Great service. Friendly too!
1/20/2021
DAVID C. VERIFIED CUSTOMER
Why am I being charged for something that was never repaired while still under factory? I started having issues with death wobble and was never completely resolved. Now that the 36,000 mile warranty has passed I have to pay?
1/19/2021
Andrea G. VERIFIED CUSTOMER
I didn’t appreciate that I received a rental that was smaller than my vehicle. I had to rent an additional vehicle while my vehicle was in the shop because the dealership wouldn’t match the same size car as mine.
1/17/2021
Sher Leann. VERIFIED CUSTOMER
Smooth service, love that you can watch your cars progress. Everyone was incredibly professional and kind.
1/17/2021
JEFFREY M. VERIFIED CUSTOMER
Ida took the car in and the service was completed quickly.
1/15/2021
BRENDAN C. VERIFIED CUSTOMER
The only issue I had was that I asked to have my tire inspected because it has been losing air slowly. When I picked up my truck I was informed one tire needed air but no inspection was done. I was then asked if I wanted to set up ANOTHER appointment. Now I get to waste more of my time dropping off and picking up my truck. Thanks for your understanding.
1/15/2021
Mark S. VERIFIED CUSTOMER
Was surprised and disappointed when charged for new lug nuts for a vehicle with only 38,000 miles.
1/14/2021
Greta P. VERIFIED CUSTOMER
The service advisor was very professional and pleasant to deal with. Patient and knowledgeable with my concerns.
1/13/2021
RICHARD N. VERIFIED CUSTOMER
Thanks for the great service !
1/13/2021
David H. VERIFIED CUSTOMER
Tabitha was informative and up front about the maintenance needed on my vehicle. She also was honest about my options, due to the amount of time my vehicle would need to sit before it could be driven. I most appreciate her professionalism and her responsiveness. I look forward to getting future work done on my Explorer at Jim Burke Ford!
1/9/2021
Christopher W. VERIFIED CUSTOMER
She’s awesome!
1/9/2021
Brad C. VERIFIED CUSTOMER
Ida is the best. Long time employee.
1/9/2021
Mike R. VERIFIED CUSTOMER
Frankie was awesome, as he always is. Great representation of your company.
1/9/2021
Philip Y. VERIFIED CUSTOMER
Matt was very thorough,and courteous. He always kept us updated on our vehicle.
1/9/2021
JEFFREY M. VERIFIED CUSTOMER
Service was done in timely manner and Ida was very helpful.