As always Anthony goes above and beyond. He is reason 1 my FJ is serviced where it is
3/31/2022
Catherine D. VERIFIED CUSTOMER
i’m very happy with my service with toyota and chuck is the best service person ever
3/31/2022
Charles W. VERIFIED CUSTOMER
Friendly and knowledgable
3/31/2022
Diane W. VERIFIED CUSTOMER
Len was polite, good with communication and prompt with my issue. Thank you.
3/31/2022
Karen A. VERIFIED CUSTOMER
Chuck always takes great care of me. He calls with updates. If there happens to be an issue he ensures it is taken care of. I come to your dealership because of Chuck.
3/30/2022
Bob J. VERIFIED CUSTOMER
He was good
3/30/2022
Kelly A. VERIFIED CUSTOMER
Great Job. Thanks
3/30/2022
Rhonda B. VERIFIED CUSTOMER
Michael Joyce was exceptional with informing me of my cars status from start to pickup.
My complaint is with your payment desk that when your cashier is on break there should be another Staff member capable of handling a customer bill.
Thank You.
3/29/2022
Elizabeth A. VERIFIED CUSTOMER
Took 7 months to get my navigation chip in my car! Not sure why. Was told it would take a while due to chip shortages. Texted several times and no response. When we went in for service got it the next day!
3/27/2022
Diana R. VERIFIED CUSTOMER
I trust Charles as he and the guys have been taking care of my car since I bought it
3/26/2022
Debra P. VERIFIED CUSTOMER
A part was never ordered, the service department will correct the issue.
I have to make another visit , made multi calls to make sure the part/rim would be available for this appointment. I was also asked by the sales Mgr
Mark or Margo & then insulted, I have been a faithful customer since 2007
This was a awful visit today & I hope future visits will certainly be better
Thanks Debra P
3/26/2022
Jennifer M. VERIFIED CUSTOMER
Anthony is always the best when I come!! I always say he provides all around customer service and deserves a raise :)
3/26/2022
Doreen S. VERIFIED CUSTOMER
It wasn't covered under the warranty. I think it still should have been replaced. I don't understand how you can sell a car and the glove compartment not work. It would have been nice if you fixed it as a courtesy.
3/25/2022
Steven M. VERIFIED CUSTOMER
Anthony Cintron did a great job keeping me updated on my cars progress. This was especially true since the repairs had to be completed over two days due to issues the mechanics found.
Bottom line is the car was done on time to the modified plan and it IS running better than when I brought it in. Great job Runnemede Toyota!
3/25/2022
Regina B. VERIFIED CUSTOMER
Charles was wonderful! Explained what I needed & why.
3/25/2022
Armando C. VERIFIED CUSTOMER
Happy for complete job
3/25/2022
Kathleen L. VERIFIED CUSTOMER
I asked them when I got there to change the number they had for me & they never did. I was not notified when my car was done. This message was forwarded to me so the number still has not been changed. My number is ****-****-xxxx. The man I asked to change my number was rude & abrupt.
I had an appointment for 8:45. My car was not but on the lift until 9:55.
The oil change was completed by 10:35. I would of never known unless the text message was forwarded to me. Unsatisfactory customer service.
3/24/2022
Salvatore R. VERIFIED CUSTOMER
Ok will do
3/23/2022
Sudie B. VERIFIED CUSTOMER
Michael Joyce was very professional in his manner and service. He kept me informed and explained that the part had to be back ordered. He was reassuring that my car was safe to drive.