Vehicle was done earlier than expected. Everyone was very professional would recommend them to anyone
3/23/2022
Rosalie M. VERIFIED CUSTOMER
Completely satisfied with the service today, I like the fact that they keep you updated with a text, Letting you know every step ....
3/23/2022
Andrew G. VERIFIED CUSTOMER
I was almost charged for a tire rotation, oil and filter even though I have the maintenance plan on my vehicle. I was told that I need to specify that I paid for the maintenance plan every time I drop my vehicle off even though I make appointments by my name and my information is saved in the system. When I first purchased my vehicle there was a clerical error on the part of the dealership that resulted in my maintenance plan not being activated. I had to meet with the finance manager to activate it the first time I came in for service. I was told that the issue was corrected, but at this appointment I was still almost charged for a service I already paid for when I bought my truck. If it is the practice at Toyota of Runnemede to make the customer have to state that they are enrolled in the maintenance plan at every service, then maybe it’s time to update the workflow to avoid overcharging their customers.
3/23/2022
Anthony M. VERIFIED CUSTOMER
Thank you Toyota your the best !
3/22/2022
Stephen G. VERIFIED CUSTOMER
Anthony was great. Pointed out our need for rear brakes and got them on right away so we did not have to miss our other appointment.
Anthony is a credit to the dealership. SG
3/22/2022
Albert G. VERIFIED CUSTOMER
Perfect visit
3/20/2022
Joanne M. VERIFIED CUSTOMER
Chuck was able to squeeze me in when my roof rack were ripped off in a car wash ????! We're leaving for a long road trip & I needed them asap! As always the service dept went above & beyond.
3/20/2022
Angelique S. VERIFIED CUSTOMER
Very pleasant and friendly.
3/19/2022
Dwayne F. VERIFIED CUSTOMER
Never take your vehicle anywhere else!!!!!Service was 200% SATISFIED
3/18/2022
Paula A. VERIFIED CUSTOMER
Wait long even when I make an appointment
3/18/2022
Catherine M. VERIFIED CUSTOMER
I got no answers with the problem with the battery other than it checked out ok and I can buy a new battery if I want for 500.00. Not what I expected from Toyota.
3/18/2022
Ted S. VERIFIED CUSTOMER
Chuck was very down to earth yet very professional and knowledgeable. He knew the vehicle and generally talked about solutions to the problem without making it sound major. I was impressed with him as a person and a representative of Toyota of Runnemede.
3/18/2022
Ivy L. VERIFIED CUSTOMER
Absolutely the worst dealership I've ever been to. Your employees are lazy and rude. I will never be back.
3/17/2022
Jeanette C. VERIFIED CUSTOMER
Thank you and always satisfied with yall work.
3/17/2022
Shaun J. VERIFIED CUSTOMER
I’m not sure my truck needed the maintenance that was suggested. I’ll happily explain what happened
3/17/2022
Patrick O. VERIFIED CUSTOMER
Mike was thorough and very efficient dealing with us. Appreciated his professionalism. Good job! Pat ONeill
3/16/2022
Margaret A. VERIFIED CUSTOMER
Michael is excellent. The m chanic did not fill
The window wash AGAIN. My back window had a spray
Clean. I want it filled
3/16/2022
Kimberly F. VERIFIED CUSTOMER
Chuck is always timely and concise!
3/16/2022
Marilia D. VERIFIED CUSTOMER
I thought the team was very professional and transparent with all work scope and repairs. Michael was excellent at communicating if with me during the entire process.
3/16/2022
Julia S. VERIFIED CUSTOMER
I felt the wait was over two hours to program a key to my new car which was lost by your dealership