I had an appointment at 10:45 this morning and at 12pm my car still had not been taken back. I was not updated or made aware in any way about the delay. By the time I left the lot it was just about 1:15pm. I arrived 15 mins early and spent over 3 hours waiting for an oil change and tire rotation.
11/11/2021
Donald D. VERIFIED CUSTOMER
All questions about our car’s maintenance were politely answered.
11/10/2021
Marie D. VERIFIED CUSTOMER
Mike Joyce was very professional and kept me informed. Very nice person.
11/10/2021
Bruce G. VERIFIED CUSTOMER
Chuck was awesome. He was very pleasant and knowledgeable. He exceeded my expectations. Bravo!!! And the cashiers were very nice and friendly as well.
11/10/2021
Glenn E. VERIFIED CUSTOMER
It was a good experience as always. Thanks to Anthony and to Toyota of Runnemede.
11/10/2021
Lisa B. VERIFIED CUSTOMER
I was very happy with the quick and efficient service on my Camry. I've been a loyal customer since 1991. Thank you for all you do.
11/10/2021
Chester A. VERIFIED CUSTOMER
Work was completed in a timely manner.
11/10/2021
Suzanne H. VERIFIED CUSTOMER
I had an appointment for an oil change. It took over two hours. This is ridiculous! There was another customer in the waiting room that had the same experience.
11/9/2021
Ron T. VERIFIED CUSTOMER
Charles Colamarino is an asset to the company. 10 out of 10.
11/9/2021
Sherwood W. VERIFIED CUSTOMER
Very pleased with the service. Michael Joyce explained everything about the service that he was recommending to me and I appreciated the continued updates that he gave me as service was being provided.
11/9/2021
Jim B. VERIFIED CUSTOMER
Very pleased with the service today and Sept 30 also.
11/9/2021
Dyan D. VERIFIED CUSTOMER
Thanks for the help and a job well done.
11/9/2021
Mark J. VERIFIED CUSTOMER
Did not appreciate the service or my time here.
11/7/2021
Margaret T. VERIFIED CUSTOMER
It seemed that the service department was behind schedule. Which was not communicated at drop off. I was told that due to acOVIDit takes 2 hours for an oil change.
11/6/2021
Joanne B. VERIFIED CUSTOMER
They forgot to turn off the maintenance required light but it’s done now thanks to Google. Good job otherwise.
11/6/2021
Joan C. VERIFIED CUSTOMER
Always excellent - listens and cares about customer's concerns. Trust his advice completely. Only have service done there because of him. Sal as technician - also same comments for him.
11/6/2021
Millicent T. VERIFIED CUSTOMER
Thank you very much! I appreciate you and especially Mr Colamarino.
11/5/2021
Heather H. VERIFIED CUSTOMER
Michael was great! He kept me informed of what was going on with my car and was very nice.
11/5/2021
Kit M. VERIFIED CUSTOMER
Not enough communication re: timing of car repair, and timing when car can be released. Several other service customers indicated staff blames slowness on "covid".
11/5/2021
Maria R. VERIFIED CUSTOMER
Overall Dissatisfied with my service waited for over two hours for a tire rotation when I had an appointment. The staff never came and got me when I was finished I had to find them to see when I would be done. Handed me my paperwork and sent me on my way without telling me where my car was parked so I had to walk around the entire lot to find it. Staff should learn how to communicate with customers of appropriate time when cars will be finished. I received a text message that my car was done halfway home