I purchased a 2 year 20000 mile warranty Bumper too bumper to The vehicle is displaying an oil white which I've explained to you taught mechanics And once again the oil level is above the dipstick recommended amount I hope nothing happens where the engine blows and the oil seals can't withstand an overfill of pressure But that will be on you I've shed it over and over again multiple times I hope it's not an issue but it makes me come one If you want to contact me at 6097 7900131 I will explain it further
8/28/2021
James H. VERIFIED CUSTOMER
Charles was great.. He kept me informed every step of the way... I was impressed with the effort and the communication.
8/28/2021
Walter O. VERIFIED CUSTOMER
Ok I’ll do that
8/28/2021
Dana V. VERIFIED CUSTOMER
My car sat for 1 week without being service, at the end of week 2 when I go to get the vehicle it had to be searched for, once getting the vehicle it was scratch and dirty, all this after just purchasing and not even driving the vehicle since I purchased it, I'm very frustrated and have been more than patient
8/28/2021
Grace W. VERIFIED CUSTOMER
Great customer service and mechanics provided excellent service.
8/27/2021
Daniel D. VERIFIED CUSTOMER
The engine maintenance is still on !
8/27/2021
Md I. VERIFIED CUSTOMER
They did not clear my code. Check ingine light is still on. I have to go back again when I am busy with my busy schedule. I want my money back
8/27/2021
Olive M. VERIFIED CUSTOMER
I will be happy to complete the survey.
8/27/2021
Tori D. VERIFIED CUSTOMER
Joe was great! 10/10 contacting him for services
8/26/2021
Jerome H. VERIFIED CUSTOMER
Great job done fast
8/25/2021
Michelle D. VERIFIED CUSTOMER
I’ve been dealing with chuck for a very long time with Toyota. We have a great relationship. He is great guy and knows his job very well!
8/25/2021
Lydia W. VERIFIED CUSTOMER
Employee
8/25/2021
William B. VERIFIED CUSTOMER
Nothing was done, he wanted to do the recall instead of the oil change I requested. Cintron called me immediately and said there are eight cars ahead of me for that. Why have an appointment? As I was leaving he did a hand gesture behind my back that I saw a reflection of, as I turned around he gave me a sarcastic wave goodbye. Check the cameras and you will see the customer service I received. I want to talk to the general manager about the entire situation.
8/24/2021
Jennifer M. VERIFIED CUSTOMER
An oil change should not take 3 hours!!!. If you are understaffed then book less appointments.
8/24/2021
Colleen P. VERIFIED CUSTOMER
He had serviced my car before and had always been very kind and helpful.
8/24/2021
John M. VERIFIED CUSTOMER
Both Mario and Anthony where very professional in the way they handled my cars needs they explained the problems and what was to be done about it without talking over my head…….thanks to the powers that be at Toyota…..and to both of your exemplary employees..Mario and Anthony……would recommend friends to get their Toyota’s serviced at your establishment and to ask for Mario and Anthony …sincerely…..Jon McGuire
8/24/2021
Christopher W. VERIFIED CUSTOMER
Communication was clear and prompt.
8/24/2021
Joseph C. VERIFIED CUSTOMER
Too expensive!
8/23/2021
Tamara S. VERIFIED CUSTOMER
Always a pleasure dealing with Charles. I took my vehicle to him one time, that was all it took. I only take my vehicle to the dealership to get serviced. I trust him with my vehicle.