The service part of the day was fine. When I pick my car up I was told it was parked outside. When I went out I couldn’t find it so I asked one of the eight or 10 gentleman that were standing there with their hands in their pocket if they could help me find my car and I was asked if I had a horn. The second gentleman said that he would help me ask if I had a panic button. So I push the button and then he told me to follow the horn to my car. Which my car was parked close to Clements Bridge Road. Quite a distance from dealership. The walk is not what made me mad it was the rudeness and then I don’t care attitudeWhen they were doing nothing but just standing there. If I was buying a car they would’ve been all over me. This is the second strike for Runnemede Toyota. I will not purchase another lease there.
7/30/2021
Charles R. VERIFIED CUSTOMER
Chuck is dependable.
7/30/2021
Jena M. VERIFIED CUSTOMER
Great communication!
7/30/2021
Michael Q. VERIFIED CUSTOMER
Great job
7/30/2021
Dolores C. VERIFIED CUSTOMER
Thank you Leonard. for a very good experience at Toyota
7/29/2021
Margie S. VERIFIED CUSTOMER
Never have a problem with getting an appt and everyone is always courteous
7/29/2021
Melvin M. VERIFIED CUSTOMER
Needed to shine the side walls of new tires!!!????
7/29/2021
Lillian B. VERIFIED CUSTOMER
Excellent service
7/29/2021
William B. VERIFIED CUSTOMER
YOUR VERY WELCOME
7/29/2021
Nancy S. VERIFIED CUSTOMER
Love there service
7/28/2021
Teresa H. VERIFIED CUSTOMER
Thank you for such great service.
7/28/2021
Gloria S. VERIFIED CUSTOMER
Mike Joyce is very professional. Both Mike and the mechanics do a very good job. I appreciate the service.
Thank you,
Gloria Phillips
7/28/2021
Marie C. VERIFIED CUSTOMER
My son uses my Camry when he comes from Georgia to visit his son. I still have my RAV 4 both with low mileage. Good working & service maintenance and I am not interested in trading either in. Charles and his mechanic have always kind,courteous,friendly & professional. He has been my service manager for years with both my vehicles. I went to a different Toyota when he left & returned when he came back.
He is awesome. You have a excellent service treat team there & they all should be recognized for their devotion to their employer. Thank you for employing such awesome people !
7/27/2021
Rosemarie . VERIFIED CUSTOMER
Lenny has always been courteous and most helpful especially in explaining in detail service work that is required.
7/27/2021
Diana U. VERIFIED CUSTOMER
He was extremely caring
7/27/2021
Alisa B. VERIFIED CUSTOMER
The car was not brought in for service. It was a trade in valuation. The valuation was low compared to the blue book value but was traded in any way.
7/27/2021
Donna S. VERIFIED CUSTOMER
From the morning greeting to leaving with my car he guy who was doing my paperwork was rude. Basically told me take my car to Mt Laurel since I bought it there.
7/27/2021
Kimberly C. VERIFIED CUSTOMER
I am very satisfied with the Runnemede Toyota, although I purchased my car at Turnersville, sale dept also service awful!! That you to Mike and his team, awesome job!!
7/27/2021
Rebecca D. VERIFIED CUSTOMER
My husband sat for 2 hours without hearing from anyone. The texts came from a million different numbers and appeared automatic, but said you could write back and when you did, no one responded. Did not get a phone call on Saturday that the car was ready. Had to call today and they stated it was done on Saturday. Picked up car today and licenses plates were never put on. Thankfully caught before pulling out. Rental car was gross. So dirty and sticky inside. Honestly hate doing service at Toyota because it’s always forever, but it’s a lease so I have no choice. One of the perks of buying my car is I didn’t have to step foot in Toyota for 12 years. Love the cars. Hate the service.
7/26/2021
Rolanda H. VERIFIED CUSTOMER
Mr. Colamarino was professional, pleasant and kept me abreast of what was going on.