Chuck was very personable, knowledgeable, and offered sound advice when it came to my service recommendation. I’d definitely recommend him to others, and will continue to come to this location for service of my vehicle!
7/2/2021
Cynthia G. VERIFIED CUSTOMER
I had an 8:45 appointment. I asked a worker around 10:15 what was up. He said my car was about to go back. It would o my take 15 minutes. He said you were short handed. I am beyond angry. Don’t schedule appointments if you don’t have the labor. My time is just as valuable as anyone else’s. How dare you purposely cause a situation where I have to wait 2 hrs for a simple 5,000 mile check up. Your service is terrible.
7/2/2021
Jerry O. VERIFIED CUSTOMER
I am always pleased with the quality service I receive.
Lenny was very thorough and knowledgeable.
Thanks.
7/2/2021
James R. VERIFIED CUSTOMER
Always trusted service at Toyota. Always timely and communicative.
7/2/2021
Nico V. VERIFIED CUSTOMER
The mechanic left his dirty rag in my car and didn't even reset my maintenance sensor. Which is why I brought it to the shop in the first place.
7/2/2021
Chris L. VERIFIED CUSTOMER
Lenny was very professional, friendly and efficient!
7/2/2021
Robert B. VERIFIED CUSTOMER
Answers every question
7/2/2021
Shaun J. VERIFIED CUSTOMER
Leonard was very knowledgeable and helpful. Dealing with maintenance at dealerships can be very boring, frustrating, and sometimes the workers talk down to you. Leonard was completely professional, very amicable, and because of him I’ll be back to Toyota Runnemede for my future services. Give that man a raise!
7/1/2021
Not Provided. VERIFIED CUSTOMER
Anthony is excellent! Always professional and pleasant and provides excellent service! Thank you
7/1/2021
Susan K. VERIFIED CUSTOMER
Chuck is always courteous and professional! I am satisfied with my Highlander and the service at Toyota Runnemede.
7/1/2021
Alexander T. VERIFIED CUSTOMER
Joe did A great job keeping me posted on my car being repaired????????????????????
7/1/2021
Corinna W. VERIFIED CUSTOMER
The car runs well after its regular oil change appointment, however, I was unhappy that the repair coordinator listed $1200 of additional services I felt pressured to consider. My car is only worth about $5500. I politely declined these extras when after my questions, he told me they weren’t necessary and that the car was in good working order. Who has that kind of extra money post pandemic? I thought I was taking good care of my Prius by making sure to keep up with the regular service/oil change appointments, which are expensive enough! This is why people are wary of car appointments. Btw: from the time I was told my car was ready, and had paid, it’d been running unattended in the lot, in the hot sun, w/ac on full blast, and an open window for about 15 minutes! Conserving gas and cutting pollution is why I bought the Prius in the first place! I don’t like to complain, but you asked, so I thought I’d try to be helpful.
6/30/2021
Donna G. VERIFIED CUSTOMER
I came in without an appointment for an emergency repair. Charles had my vehicle repaired in a very timely manor. I was so happy with the cost of the repair!
6/30/2021
Maria R. VERIFIED CUSTOMER
Len was extremely helpfull. Checking my past services and informing me what is available and due from Toyota I would highly recommend his services.
He gets 5STAR rating from me. Maria R
6/30/2021
Margery D. VERIFIED CUSTOMER
Lenny made my trip to service a very good one.
Thank you.
6/30/2021
Jennifer F. VERIFIED CUSTOMER
I waited 3 hours at the dealership for an oil change. Someone should have told me up front when I made the appointment or when I arrived that there would be a long wait so that I could have decided whether to make an appointment for another time or else drop the car off and come back for it later. The personnel were polite and also apologetic about the wait, however I feel that this is a display of poor management. It appeared that they were over-booked with appointments, which could have been avoided.
6/29/2021
Jennifer L. VERIFIED CUSTOMER
It was peeling! Had my appointment, on time, and I didn’t expect my car to get fixed on the same day. They figured out the issue and fixed it all within 3 hours. Very professional.
6/29/2021
Charotte M. VERIFIED CUSTOMER
Superb!
6/29/2021
Karen C. VERIFIED CUSTOMER
We asked for the spare tire pressure to be checked when we brought our 2015 Venza in for service today. We just double checked the pressure in the spare...it is at 25 psi. Please comment