My 4 children and I arrived at the service department at 1:00 p.m. my appointment was at 1:15 p.m. I was told that the service oil change and tire rotation would take one hour I did not leave the service department until 4:00 p.m.! I went back 2 times to check on the vehicle and both times I was told just a few more minutes! But those few more minutes turned into another hour and another half hour! When you are expecting to only wait one hour and it ends up being 4, it is very frustrating! Needless to say I will not be returning to Toyota for another oil change or any service for that matter.
6/8/2021
William H. VERIFIED CUSTOMER
I bought a new Camry while I was there. Everyone was so pleasant and helpful
6/8/2021
Patricia D. VERIFIED CUSTOMER
Thanks for service you provided at Runnemede Toyota . What a difference an oil change makes!! My xB is driving more efficiently since the service Thanks again. Patricia D
6/6/2021
Linda B. VERIFIED CUSTOMER
Everything was fine.
6/6/2021
Wayne V. VERIFIED CUSTOMER
Grateful apathy.
6/6/2021
Joann C. VERIFIED CUSTOMER
Great service
6/6/2021
William D. VERIFIED CUSTOMER
Always a great experience
6/5/2021
Christopher R. VERIFIED CUSTOMER
Great service. Friendly staff.
6/5/2021
Tracy S. VERIFIED CUSTOMER
Excellent!!!
6/5/2021
Gilbert G. VERIFIED CUSTOMER
I’m really satisfied chuck the service personal who received my car is really a professional
6/4/2021
Damon Y. VERIFIED CUSTOMER
Upon arrival, I was not greeted by a service attendant for a considerable time. I was just standing around waiting for longer then I should have been. I own a different brand of car as well as my Toyota Tacoma and when I go to that dealer for service I am immediately greeted by staff upon my arrival.
Keep in mind, once I was finally greeted, my service writer did an excellent job.
6/4/2021
Joseph J. VERIFIED CUSTOMER
Chuck was very knowledgeable Had my car serviced and recall done Great job !!
6/4/2021
Rhonda B. VERIFIED CUSTOMER
Attendant was professional and showed he cared for the well being of my car.
6/4/2021
Anne C. VERIFIED CUSTOMER
I felt they were trying to sell me services I didn’t need. I know when it’s time to clean the throttle, change the coolant, etc. I just felt that they were trying to make a sale with a lot of cost involved. Do they work on commission? This is the first time this happened to me. I have been taking my Toyota’s here for years and never had this experience.
Charles Carrel
6/4/2021
Heather G. VERIFIED CUSTOMER
Lenny was great! He kept me updated at all times, was professional a d explained exactly what was wrong.
6/4/2021
Virginia W. VERIFIED CUSTOMER
Outstanding!
6/3/2021
Nick T. VERIFIED CUSTOMER
Charles was efficient and kept me informed of what is going on with my car. Thank him for his attentiveness
6/3/2021
Mary K. VERIFIED CUSTOMER
Excellent service
6/3/2021
Luis R. VERIFIED CUSTOMER
Knowledgeable and fry he is an asset to Toyota. Good work
6/3/2021
Wellington W. VERIFIED CUSTOMER
Over the years, Charles Colamarino has been most trusted and helpful in seeing our car was serviced. In fact, wherever he went, we went where he was for servicing.