The people were friendly and helpful but it took a long time to get the parts apparently. I was without my truck for over a week.
5/12/2023
Jennifer R. VERIFIED CUSTOMER
Thank you for the quick service on my vehicle . They addressed all of my concerns and corrected everything ! Thank you!
5/10/2023
Janette V. VERIFIED CUSTOMER
After driver to Zanesville directly after picking up my car from Don Wood in Logan, I now have a bigger coolent leak then what I started off with. I left a message with the dealer via voice-mail
5/6/2023
Mary A. VERIFIED CUSTOMER
Very respectful and understanding
5/6/2023
Cynthia R. VERIFIED CUSTOMER
Happy with the fast service
4/30/2023
Karen B. VERIFIED CUSTOMER
Jim is always polite and respectful. I completely trust him and Don wood with my veh6.
4/20/2023
Lisa H. VERIFIED CUSTOMER
He is very polite and helpful with questions that I had.
4/15/2023
Stephen M. VERIFIED CUSTOMER
Jim got the job done sooner than I thought he would.
4/14/2023
Pamela H. VERIFIED CUSTOMER
I do appreciate you all helping through the problems I’ve had with the car I purchased from your company in Logan. Also had the water pump fixed but called me to come get my car and next day I brought it back found out radiator was broken at seam! I found that port workmanship snd I’m not even trying to be mean! On top of it the service center stated they wanted money for deductible on the warranty which look at my receipt I did pay the deductible also for the hose same week my car payment was due. Although I do appreciate you sticking to your word letting me have loaner car and Mark made sure I was taken care of. I still have a bad wheel bearing bad and I do feel as if it should be repaired also look I had nothing but problems with this car since the day I bought it and I was told o had to wait 30 day for the warranty to kick in! Thank you zo Hopkins ****-****-xxxx
4/13/2023
Brenda A. VERIFIED CUSTOMER
It was fine
4/4/2023
Janice A. VERIFIED CUSTOMER
Jim is always professional and pleasant.
3/31/2023
Terry M. VERIFIED CUSTOMER
Jim is exceptional ~ keep up the good work. Thank you!
3/25/2023
Mark L. VERIFIED CUSTOMER
Great service as usual.
3/24/2023
Angela M. VERIFIED CUSTOMER
They told good care of me.
3/24/2023
Angela B. VERIFIED CUSTOMER
Fast and friendly service. Something uncommon anymore. Technician didn,t leave a mess in the vehicle, very neat & professional
3/22/2023
Amanda H. VERIFIED CUSTOMER
Very professional and timely service!
3/19/2023
Regina B. VERIFIED CUSTOMER
Nice comfortable waiting area right inside the service area.
3/18/2023
John D. VERIFIED CUSTOMER
I thought everyone did a great job. After i pay my truck off I plan to finance a new one and give the current one to my boys
3/10/2023
Robbie D. VERIFIED CUSTOMER
Great customer service and always a job well done.