Don Wood Ford Auto Repair Service

Larry is very professional

Always punctual &excellent work.

Very helpful and accommodating. I have never been disappointed with the service I receive at Don Wood.

Good guys

Larry is always great to work with

Great customer service

Took awhile to get my truck repaired. Runs like nothing was ever wrong. Big thanks to Larry and his crew.

Always ready to help me.

Everyone is always so kind and helpful.

Very happy with the service. Mr. Porter was very helpful.

Started on time and finished quickly.

The service Dept was excellent. I will be back. Thank you

Excellent service ! Appreciate it very much . Thanks

Awesome young gentleman!!!!!

I had a window issue which was sealed temporarily until I can get a permanent fix.. grateful since I didn’t have an appt.. excellent service!!

Best Ford service in America.

Everything I asked for was well taken care of. Thanks!

Quick and great service at a competitive price

Larry is always courteous and professional.

I received a notification from Ford that my car may have a problem with the flex plate in September 1922. I called to have my car checked, but was told that this recall was not yet in place and to call in 2023. I called And referenced the flex plate and made an appointment to bring my car in. When I took my car in they replaced shift cable bushing and adjusted the shifter per a different recall that I knew nothing about. When I got home and realized that they had done some thing different than what I asked I tried to call Don Wood Ford after trying to call for two days I was finally told that their phones were not working properly so they took my name and number and said they would email the service department. I waited all day and no one ever got back with me. At the end of the day , I called again and was finally able to get through to the service department. He told me they would not be addressing the flex plate unless I was having a problem with my car. This was not communicated to me six months ago when I called, I was told to call again in 2023, which I dead . They did not explain this to me when I brought my vehicle in. Very poor communication for a dealership that is struggling to keep its head above water. There are hardly any cars on the lot and no activity around the dealership. Maybe this is why. I did not get the name of the person I talk to on the phone, I asked him if his name was Larry, and all he said was no. Again, poor communication skills. There was never any apology given to me for their miscommunication. I could not recommend this dealership .