After inspection for fuel odor in the cabin, the glove box was replaced but fell out on my way home. I complained but received no response even after being invited to comment. Problem not solved. May have to return.
9/2/2022
Lorena B. VERIFIED CUSTOMER
Your welcome. Toyota has always been very professional and taken care of my cars for me. I would highly recommend you for purchasing a car or having it serviced
8/31/2022
Kim D. VERIFIED CUSTOMER
Sadly, I was told that the noisy rear axle in my 2021 Tacoma TRD pro is consistent with this vehicle and is acceptable. I’m amazed that Toyota would build a vehicle with a whining/growling rear axle and say it’s consistent and acceptable to this vehicle. Toyota Tacoma is a very popular vehicle and it doesn’t make sense that this is normal. I’ve owned many vehicles throughout my 69 years and I’ve never owned one that makes this kind of noise. Needless to say, I’m very disappointed.
8/30/2022
Robert C. VERIFIED CUSTOMER
Service did not find my tailgate issue. Intermittent. Frustrating.
8/29/2022
Nancy M. VERIFIED CUSTOMER
Excellent??You are the best.
8/24/2022
Walleen B. VERIFIED CUSTOMER
Thank you Ryan! Great customer service representative…communication, prompt & sincere!
8/20/2022
Skye D. VERIFIED CUSTOMER
Always impressed with Toyota's sales and service they do an amazing job
8/19/2022
James K. VERIFIED CUSTOMER
Thanks again so much for taking care of us.
8/19/2022
Keith F. VERIFIED CUSTOMER
I’m always satisfied with everything they do at this dealership
8/19/2022
Marie L. VERIFIED CUSTOMER
Ryan was the most helpful. He tried to remedy all the things that had gone wrong with my appointment. Too many issues to list here but I’ve never had a horrible experience like this one!
8/18/2022
Dawn W. VERIFIED CUSTOMER
Friendly, comfortable waiting area, very clear explanation of issue. very happy
8/17/2022
David J. VERIFIED CUSTOMER
I had to fill up the tire after getting it repaired because they didn't fill it properly. Left the dealership with a low tire light. This is something they should have taken care of.
8/15/2022
Cheryl S. VERIFIED CUSTOMER
Ryan was patient & helpful in helping to arrange work over time for my complicated calendar. So appreciate that….helps with unexpected costs involved!
8/13/2022
David B. VERIFIED CUSTOMER
I wasn’t notified that the part wasn’t in for my scheduled appt. I have waited over three weeks.
8/11/2022
John C. VERIFIED CUSTOMER
Corey did a great job of communicating to me. They prioritize my vehicle to get me and my family back on the road so we can get home to North Carolina. It makes me a loyal Toyota owner!
8/10/2022
Joe N. VERIFIED CUSTOMER
Ryan and the whole maintenance team were awesome! We were stranded and they diagnosed and repaired our vehicle quickly to get us on our way home. Thank you also to Kyle for picking us up at the hotel. Best wishes for everyone as Frenuis!
8/9/2022
Robert R. VERIFIED CUSTOMER
Great job thank you for getting part out of town and making it happen
8/8/2022
Not Provided. VERIFIED CUSTOMER
Ryan was awesome to work with, very informative, and made a very unfortunate situation stress free for us! So glad to have his help, and wish he was our regular tech down in Detroit! Thank you, Ryan!