Mathew was professional, courteous and very informative.
1/14/2022
Thaddeus P. VERIFIED CUSTOMER
Good Job!
1/13/2022
Stephanie F. VERIFIED CUSTOMER
Amazing job!
1/12/2022
Rich B. VERIFIED CUSTOMER
I would like to go gas but the lease rates were to high. Hard to lease a half ton truck for $700. a month.
1/11/2022
James V. VERIFIED CUSTOMER
The customer service representative was excellent! The customer service technician did not perform the service work as requested, but was told to make it it right by the customer service representative and the service work was then done as it should have been. Kudos to the customer service representative for making the technician perform the work as requested and for making me the customer feel valued!
1/11/2022
Mike K. VERIFIED CUSTOMER
Rebalanced my tires, and the truck is driving fine. Everyone was helpful and polite. Got parts for my other tundra, and they are going to ship them to my house. Had coffee while waiting, which was nice. Priced a new Jeep with Lenny, and he was very good. The sales manager (female), knows a lot about the new tundra, which doesn’t happen at most dealerships. Very pleased.
1/11/2022
Frank K. VERIFIED CUSTOMER
Thank you!
1/8/2022
Jan S. VERIFIED CUSTOMER
The paragraph just above this window references Heather Ford. Woooops! Fernelius should correct that.
1/6/2022
Earl P. VERIFIED CUSTOMER
Ok
1/6/2022
Regina M. VERIFIED CUSTOMER
Always friendly and professional service
1/6/2022
Lloyd W. VERIFIED CUSTOMER
The job was done in the time stated, and we were very pleased with that and that the estimate of cost was just about right on.
1/5/2022
George F. VERIFIED CUSTOMER
The job that was done is one that a technician realized would cause problems in the future. I am glad it was caught ahead of time. Thank you!
1/5/2022
William B. VERIFIED CUSTOMER
Good people
1/4/2022
Scott M. VERIFIED CUSTOMER
Thanks great job!
1/2/2022
Alan S. VERIFIED CUSTOMER
Good service
1/1/2022
Wendy S. VERIFIED CUSTOMER
Jonathan took care of everything that was requested.
1/1/2022
Earl M. VERIFIED CUSTOMER
Thank you
12/31/2021
Thomas B. VERIFIED CUSTOMER
Really happy with the great service that we received at Fernelius Toyota and car runs beautiful and Ryan was a great agent to work with