Great job. Quick, efficient,well explained and wonderful waiting room!
12/23/2021
Patty S. VERIFIED CUSTOMER
Very happy with the service. Everyone was helpful.
12/22/2021
Thomas S. VERIFIED CUSTOMER
Aaron was very professional and informative and positive attitude. I am disappointed that we have to have appointments now. Not sure if that is a Covid thing or lack of help.
Have Kurt give us a trade- in appraisal for our 2017 Rav as well. Thanks.
12/18/2021
Maureen C. VERIFIED CUSTOMER
Ryan has excellent customer service skills. He's polite, khelpful, professional and happy to serve.
12/16/2021
Tyler S. VERIFIED CUSTOMER
Well I took my truck to here and they said they did the recall u can tell they didn’t. The truck ran when it went in but once they relearned the key it wouldn’t start. They told me it wasn’t anything they did and wanted to change me $126 for diagnosing it. Well I told them to push it outside since it’s been over 5 days since this happened all to a blown fuse they all said they checked. So definitely not taking my vehicles there again
12/14/2021
Heather C. VERIFIED CUSTOMER
Amazing people!
12/11/2021
Michael R. VERIFIED CUSTOMER
Great service
12/10/2021
Janine D. VERIFIED CUSTOMER
I brought my car in because it was making a strange noise coming from the driver's side rear but it was not all the time. I explained that the the service manager and he said bring it in and they would take it for a ride to see if they could find the problem. We agreed that it might be hard to diagnose because it was not making this noise all the time. Since I have a warranty with you I agreed that was the best way to find out what the problem is . He called me and said that he couldn't find the problem but if it made the noise on a consistent basis, they could figure it out. That was fine, however I did not feel that I should get charged 64 bucks for them to take it for a ride and not find the problem. I'm not happy at all about this because I paid a lot of money for a warranty and that is why I brought it there. I know at least 3 other mechanics that would have tried to find the problem for no charge if they didn't find anything. I believe in supporting local businesses as this is my hometown, but things like this make it difficult sometimes. Thank you for taking the time to reach out to me and discuss my experience with your team. I'm sure they are good people and just trying to do their job.
12/8/2021
Not Provided. VERIFIED CUSTOMER
Very nice, kept me informed. Appreciate the fine service.
12/7/2021
Sharlayne G. VERIFIED CUSTOMER
I'm so happy the issue was resolved and I have my car back. Thank you!
12/7/2021
Pamela F. VERIFIED CUSTOMER
Thanks good job as usual
12/6/2021
Jacy M. VERIFIED CUSTOMER
Thank you for being so prompt and friendly!
12/5/2021
Kurt M. VERIFIED CUSTOMER
Did everything expected, went over everything throughly. Polite yet to the point.
12/4/2021
Joseph M. VERIFIED CUSTOMER
Thanks for getting it fixed and keeping it close to the budget
12/2/2021
Bradford M. VERIFIED CUSTOMER
Awesome:)
12/2/2021
Frank H. VERIFIED CUSTOMER
I specifically told the service department to look through my vehicle good so I didn't have to come back later to have something done, a week and a half later I'm told I needed a new air filter and serpentine belt, when I had my radiator replaced wouldn't they have realized I needed a new belt? After having almost $4700 dollars worth of work done a and having my vehicle back for a week , I shouldn't be told I need a new belt!
12/1/2021
William T. VERIFIED CUSTOMER
Everything works as new, thank you.
I would have appreciated a quieter waiting area not so close to the loud cafe with it’s invasive “foreground” music. A “library” room for those of us who brought a book, perhaps? I noticed an unused room with a glass divider wall behind the waiting area might work for quiet living 70+ folk like myself.
Thanks for the great service.
11/27/2021
Pamela B. VERIFIED CUSTOMER
Service is always great and the people are very friendly!
11/27/2021
Ray T. VERIFIED CUSTOMER
Couldn’t be better, only different.
11/24/2021
Melissa D. VERIFIED CUSTOMER
As always, your staff provided great service and kept me abreast with what work I needed on my car.