FROM MAKING THE APPOINTMENT, TO THE REMINDERS, TO THE FRIENDLY STAFF, TO THE PROFESSIONAL SERVICE THE WHOLE EXPERIENCE WITH FERNELIUS TOYOTA IS WELCOMING.
11/4/2021
Derek T. VERIFIED CUSTOMER
Again, great service! Very prompt and love the cafe in the dealership. Thank you!
11/3/2021
Tracy M. VERIFIED CUSTOMER
Prompt 1st rate customer service. I'm very pleased
11/2/2021
Kathleen S. VERIFIED CUSTOMER
I dealt with Ryan (not sure of his last name) mostly and he did a wonderful job helping me out with my situation. Each person that I talked with there was very nice and they were all helpful!
10/29/2021
Carl P. VERIFIED CUSTOMER
The whole team there has always been fantastic. Great communication
10/27/2021
Jeff W. VERIFIED CUSTOMER
Ryan did a great job. He was extremely helpful and helped get us back on the road. Additionally, he followed up with us very quickly. Thanks, Jeff
10/25/2021
Daniel O. VERIFIED CUSTOMER
As always, thorough and paid attention to detail....made me feel very secure.
10/22/2021
Bruno W. VERIFIED CUSTOMER
Well done on the dealership layout. Loved the cafeteria.
10/22/2021
Larry J. VERIFIED CUSTOMER
Glad to
10/21/2021
Ilya K. VERIFIED CUSTOMER
The dashboard settings were changed without mentioning and it looked like a certain system was malfunctioning. To fix that I had to return back to the filet ship.
10/20/2021
Leeann P. VERIFIED CUSTOMER
I appreciate their honesty
10/20/2021
Julie G. VERIFIED CUSTOMER
Very happy and satisfied with the service and personnel at Fernelius! Thank you!
10/19/2021
William B. VERIFIED CUSTOMER
Make sure they do the job
10/15/2021
Neil H. VERIFIED CUSTOMER
Friendly people, a comfortable place to wait!!!
10/14/2021
Amy W. VERIFIED CUSTOMER
You had my car a month and now it is in worse shape than when it arrived. The back is smash and the back gate does not shut. The back was in perfect shape when we dropped it off. We are waiting on the police to file a report.
10/11/2021
Curt C. VERIFIED CUSTOMER
In and out in less than an hour. Maintenance bay personnel knew it was me based on appointment time, asked me a few questions and got started right away. At check out the clerk explained a few items on the check list and told me what might need attention at the next service.
10/11/2021
Mark C. VERIFIED CUSTOMER
Thanks. Outstanding service!
10/9/2021
Karen C. VERIFIED CUSTOMER
Thank you as always for the exceptional service!
10/8/2021
Kim D. VERIFIED CUSTOMER
Very satisfied, thanks
10/8/2021
Amy J. VERIFIED CUSTOMER
Very friendly and knowledgeable. Jerry the sales man rocks too