As usual, very fast and you're out of there before you know it.
9/11/2021
Zuest C. VERIFIED CUSTOMER
Matt was very professional, got me in and out in a hurry, best service tech I've had in many years.
9/9/2021
Sandi J. VERIFIED CUSTOMER
Fast, fair service, car now is working well. Dealer personnel very professional
9/8/2021
Allen W. VERIFIED CUSTOMER
Great Service thanks
9/8/2021
Ronald G. VERIFIED CUSTOMER
We were on vacation from Wisconsin. Our car broke down while in Petoskey. I called you're dealership and talked to Ryan. I know how very busy service department was but Ryan realized our terrible situation and was able to help us get back on the road! Thank you again, Ryan!
9/8/2021
Caroline K. VERIFIED CUSTOMER
Aaron + team were fantastic. Very professional, personable, and efficient. Highly recommend!
9/7/2021
Kristi N. VERIFIED CUSTOMER
Aaron gave me a time estimate to complete the work and got it done ahead of schedule! Nice surprise! Thank you for the great service!
9/4/2021
Lorie Q. VERIFIED CUSTOMER
Working with Ryan, needed to work after job is complete. Need to order spark plug wire kit to complete tune up with John scheduled for 8/14/2021. Hopefully that will address our concern with the hesitate starting problem. We can review work job after that.
9/2/2021
Lucien D. VERIFIED CUSTOMER
Matthew was very courteous, explained everything thoroughly and was very quick with the service understanding my need to have the truck back. Awesome experience. Thanks. Lina and Lucien
9/1/2021
Johnathon H. VERIFIED CUSTOMER
Let me know of traferable free 2 yr 25,000 no cost service.
8/31/2021
Suzette W. VERIFIED CUSTOMER
I was very thankful that I could get my tire fixed asap without an appt. Aaron assured me all would get fixed. I liked that he gave me a few price scenarios as well so I wouldn't be surprised ????! Thanks so much for your great service! That's one of the reasons why I will always purchase my vehicles from Fernelius. ????
8/27/2021
John B. VERIFIED CUSTOMER
Happy with your service and Ryan svoboda was great
8/27/2021
Justin R. VERIFIED CUSTOMER
2.5 hour job took 6 hours and they did not complete the job now I have to take another day off work to go back
8/27/2021
Grace A. VERIFIED CUSTOMER
Great job! Thanks
8/27/2021
Kristy T. VERIFIED CUSTOMER
It’s always a pleasure to work with Ryan, Aaron and the crew at Fernelius. I travel from Boyne City for the service and good work. I’m a forever customer.
8/26/2021
Brady J. VERIFIED CUSTOMER
His friendly customer service
8/26/2021
Craig H. VERIFIED CUSTOMER
Wonderful job
8/25/2021
Terri L. VERIFIED CUSTOMER
Very pleasant to talk to and very informative with answers to my questions...thank you