Matthew was polite, respectful, and a pleasure. It's nice to see customer service is still a priority to some.
6/30/2021
Andi H. VERIFIED CUSTOMER
Appreciated him checking the trans fluid w out charging me
6/27/2021
Patty G. VERIFIED CUSTOMER
Fernelious toyota 10/10
6/25/2021
Alexis L. VERIFIED CUSTOMER
Wonderful and fast service.
6/25/2021
Shane T. VERIFIED CUSTOMER
Great service
6/23/2021
Darleen B. VERIFIED CUSTOMER
We were told at lease signing that we wouldn’t have to pay for any oil changes for the three year contract time. And it was 50.00. Wow
6/22/2021
William B. VERIFIED CUSTOMER
Laurel, you are definitely an asset to the dealership. We totally enjoyed our time spent with you.
Bill & Ann B.
6/22/2021
Joy K. VERIFIED CUSTOMER
I am completely satisfied with the recent service and Ryan Svoboda was really helpful to me
6/18/2021
Ruth H. VERIFIED CUSTOMER
You guys did a great job and the service was fast, friendly and awesome!
6/18/2021
Robin H. VERIFIED CUSTOMER
It was such a good experience! Probably the best I’ve ever had.
6/18/2021
Richard S. VERIFIED CUSTOMER
I had a problem that you analyzed and corrected for me-we we’re traveling north, and after two jumps, away from our base , your people took care of my wierd problem- a new battery-and explained the warnings that showed up on my screen. Your cafe was excellent, and provided us with something to do while waiting to get the problem resolved. You get a plus, plus!
6/16/2021
Robert S. VERIFIED CUSTOMER
Ryan was very knowledgeable competent and great person to work with. We really enjoyed our experience with him. Awesome person!
6/15/2021
Sandra A. VERIFIED CUSTOMER
Joe was very helpful and honest. He is extremely friendly and personable. An asset to Fernelius. A pleasure to do business with.
6/15/2021
Wayne P. VERIFIED CUSTOMER
My backup censors do not work since the service
6/12/2021
Dana R. VERIFIED CUSTOMER
First class service. My Jeep was repaired quickly. Your staff is the best
6/10/2021
Jason K. VERIFIED CUSTOMER
Excellent service. Thank you.
6/10/2021
Thomas B. VERIFIED CUSTOMER
I will be on vacation until June 30. Will address the survey when I return.