Doesn’t get any better regarding service and communication.
11/7/2023
Carolyn R. VERIFIED CUSTOMER
Always satisfied with the service I get.
11/3/2023
Thomas D. VERIFIED CUSTOMER
So helpful and concern for us. Thank you.
11/2/2023
Eric G. VERIFIED CUSTOMER
Laurel was very pleasant to talk to, and friendly service. She kept me informed on what was going on, even when there was a slight problem. The issue was fixed fast with my truck. The tech did a great job. Whole experience was excellent. Thank you.
11/2/2023
William M. VERIFIED CUSTOMER
Very pleasant service tech. Knowledgable and thorough.
10/30/2023
Albert K. VERIFIED CUSTOMER
Good dealership compared to others
10/26/2023
Jeanine T. VERIFIED CUSTOMER
Ty for all your help
10/26/2023
Victoria K. VERIFIED CUSTOMER
Laurel is awesome! Thanks to everyone who helped me with the maintenance of my vehicle.
10/24/2023
Alan B. VERIFIED CUSTOMER
Laurel took care of my question regarding my truck in a very professional manner.
10/23/2023
Joan J. VERIFIED CUSTOMER
Great Customer Service!
10/13/2023
Kenneth M. VERIFIED CUSTOMER
Great service, communication,
10/12/2023
Samuel G. VERIFIED CUSTOMER
Okay thank you
10/12/2023
Susan M. VERIFIED CUSTOMER
Very professional service team.
My appointment was faster than anticipated.
Friendly staff! Love the fireplace.
Great waiting room with that little meal service
restaurant.
10/12/2023
Kim D. VERIFIED CUSTOMER
Always friendly and courteous.
10/10/2023
Suzanne M. VERIFIED CUSTOMER
My vehicle was in and out quickly! Staff were all friendly and great to work with.
10/9/2023
Kim H. VERIFIED CUSTOMER
Always friendly..professional..well run
10/4/2023
Emily L. VERIFIED CUSTOMER
My car is shot bc of the engine and it was taking forever to get it towed back to my house. Thank you for checking it and being paitent!
10/3/2023
Carolyn R. VERIFIED CUSTOMER
I’m always satisfied with the service I get at Fernelius!
10/2/2023
Robert S. VERIFIED CUSTOMER
Not Aaron's fault, but had to return the vehicle because of a problem with the initial service causing a warning light to be activated. That required two additional trips to Charlevoix from Harbor Springs. Also, I had requested a complete 60,000 service per the manual and all that was done the first time was to replace the spark plugs. Please do not contact me regarding my experience.