Was told multiple different things compared to what was actually done. My truck came back covered in mud that wasn’t on it when I took it in.
3/12/2021
David Z. VERIFIED CUSTOMER
coupon received was for 29.95 for oil change and tire rotation. I ended up paying $40 plus. I don't understand what the additional charges were for.
3/11/2021
Don K. VERIFIED CUSTOMER
Very friendly
3/11/2021
Sandra L. VERIFIED CUSTOMER
Very quick and professional service
3/11/2021
Sherri V. VERIFIED CUSTOMER
Prompt, courteous, and thorough service.
3/11/2021
Bill R. VERIFIED CUSTOMER
Very satisfied with the service I’ve received at Fernelius. Will continue to use and highly recommend them.
3/11/2021
John K. VERIFIED CUSTOMER
pleasant and professional staff...excellent and comfortable facility
3/11/2021
George L. VERIFIED CUSTOMER
Nice frendly people comfortable rest area ty again
3/10/2021
David G. VERIFIED CUSTOMER
Great service!!!!
3/10/2021
Duane P. VERIFIED CUSTOMER
Very professional
3/7/2021
Tiffany H. VERIFIED CUSTOMER
Service completed in a timely manner. I’ve been to many Toyota dealers. Disappointed not much of a kid area. Also disappointed that coffee must be purchased at the connected cafe. A few freebies and nice conveniences (kid areas) go a long way with customers.
3/6/2021
Liz P. VERIFIED CUSTOMER
Everyone was excellent!
3/3/2021
Kim D. VERIFIED CUSTOMER
Great service, very friendly. I’ll be back.
3/3/2021
Cody N. VERIFIED CUSTOMER
Great service
3/2/2021
Tom M. VERIFIED CUSTOMER
Dylan is bright, informative, interested and respectful.
3/2/2021
Thomas B. VERIFIED CUSTOMER
They were very helpful and very kind and kept me up today and they were very efficient