very good service, done quickly, appreciated the input of another problem the tech noticed that we need to have checked. Price a little high for an oil change.
2/25/2021
Julie P. VERIFIED CUSTOMER
Thank you. Always good service
2/25/2021
Erin B. VERIFIED CUSTOMER
Aaron is a professional - a great representative for Fernelius. He was polite, friendly and conscientious.
2/25/2021
Paul T. VERIFIED CUSTOMER
Very pleasant experience
2/25/2021
James S. VERIFIED CUSTOMER
Friendly, courteous service experience.
2/24/2021
Kathryn P. VERIFIED CUSTOMER
Fernelius has provided great service on my Toyota RAV4s. Today’s experience continued that- Dylan was efficient and personable - a good rep for Fernelius Toyota..
2/23/2021
George F. VERIFIED CUSTOMER
No mask!
2/19/2021
Christie B. VERIFIED CUSTOMER
I was disappointed in the lack of uniform COVID precautions and lack of contact free options. It just doesn’t seem to be taken seriously there and as a high risk individual, causes me to have second thoughts about returning.
2/18/2021
Deann S. VERIFIED CUSTOMER
Thank you Dylan for your outstanding customer service
2/18/2021
Rob S. VERIFIED CUSTOMER
I would have appreciated everyone wearing a mask.
2/17/2021
Donna G. VERIFIED CUSTOMER
Thank you!!
2/17/2021
Kane M. VERIFIED CUSTOMER
Ad always he presents himself in an upbeat professional attitude. He also takes the concerns of the vehicle owner seriously and presents them to the mechanics for evaluation.
Thank you
2/17/2021
Vincent C. VERIFIED CUSTOMER
Job well done.
2/17/2021
Lynette W. VERIFIED CUSTOMER
Ryan was very informative on what the codes were that came up on my vehicle as well as what may have caused them. Though it could not be determined what really caused them.
2/17/2021
John D. VERIFIED CUSTOMER
Problems were not Ryan’s fault but parts were ordered wrong and rental vehicle was picked in the morning when I was told it would be picked up later in the afternoon. Kids car seats were in the rental when it was picked up.
2/13/2021
Terrell B. VERIFIED CUSTOMER
On time, quick service and friendly personal.
2/13/2021
Rene M. VERIFIED CUSTOMER
You did a fine job ...
2/13/2021
Earl P. VERIFIED CUSTOMER
When I picked up my keep the defrost on the driver side still wasn’t working. I’ll call in the morning. Also the auto start wouldn’t start either.
2/12/2021
Margaret S. VERIFIED CUSTOMER
Ryan kept me informed every step of the way. Very polite and helpful.
2/11/2021
David B. VERIFIED CUSTOMER
Frustrated that I have to keep coming back to your service department after each visit because they fix one thing but break another