Laurel and Bryan both did a great job explaining the issue I’m having with my wheel bearing. Friendly, fast, and accommodating service!
3/8/2023
Timothy B. VERIFIED CUSTOMER
My experience was exceptional throughout!
2/16/2023
Kane M. VERIFIED CUSTOMER
Thank you
2/15/2023
Linda W. VERIFIED CUSTOMER
Great service great to find a good dealership
2/12/2023
Sue C. VERIFIED CUSTOMER
The service at Fernilius is outstanding!!
Thank you for going above and beyond consistently
2/7/2023
Richard P. VERIFIED CUSTOMER
Everything was very professional.
1/21/2023
Michael C. VERIFIED CUSTOMER
I’ve never had a better experience at a dealership before. The staff was great and the restaurant had awesome food.
1/17/2023
Dale D. VERIFIED CUSTOMER
Very nice people to deal with.
1/7/2023
Shannon H. VERIFIED CUSTOMER
Ryan was great to work with and very accommodating to our schedule. A pleasure to work with.
1/3/2023
Thomas S. VERIFIED CUSTOMER
Ryan and Toyota went over and aboveboard to be sure our vehicle was safe and repaired properly. The technician did an excellent job over the three months of repairs and waiting . We were impressed and appreciated with how much the Toyota Corporation was willing to do to be sure the vehicle was totally safe and functional. And it was a lifesaver to have a free loaner that entire time . Thank you.
12/29/2022
Patrick D. VERIFIED CUSTOMER
Great team in service !!
12/24/2022
Thomas C. VERIFIED CUSTOMER
Ryan was very responsive and exemplified the Ferneluis customer service great reputation. This is especially appreciated when we come over from Petoskey area. Thank you!
12/24/2022
Patrick C. VERIFIED CUSTOMER
Ryan was friendly and gave great service.
12/20/2022
Elizabeth H. VERIFIED CUSTOMER
Everyone was very polite, everything was explained well, and my wait time was less than I expected.
12/14/2022
Lesia F. VERIFIED CUSTOMER
Aaron has always been wonderful to us and is a consummate professional who takes ownership in his job and goes to every length possible to make sure the customer is satisfied and the standard of work done is only of the highest quality! He is a great asset to your company and should be treated as such.
12/10/2022
Candace W. VERIFIED CUSTOMER
Friendly and helpful- always a positive experience! Thanks
12/10/2022
Todd B. VERIFIED CUSTOMER
Job well done
12/1/2022
John F. VERIFIED CUSTOMER
Thanks for the close attention to my concerns regarding my new 2023 jeep Willie's. Regards, John T. Featherstone